Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Role:

The ideal candidate is an experienced Medical Coordinator who possesses excellent communication and client service skills. The role is primarily responsible for obtaining medical laboratory reports, fulfilling prescription requests, answering phones and administrative work for the Year Round Care Team.

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Accountabilities:

• Coordinate follow up care from the Year Round Care appointments including follow up appointments, prescription renewals, and results.

• Work with Year Round Care Physicians and Nurse Consultants in managing client care

• Respond to all communications including e-mails and phone calls regarding patient inquiries

• Assist with organization and tracking of medical reports and results

• Coordinate with other clinic staff to ensure exceptional delivery of service

• Other administrative duties as required

• Results Management including distribution of results to Physicians and Nurse Consultants

• Assist with administrative functions like chart preparation, chart pulls, faxing, scanning and mailing of results to patients and to facilities

• Read and interpret physician notes

• Answer Year Round Care line

There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail so the successful applicant must have similar experience. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organizational skills, an ability to prioritize and work independently and have experience working with multi-disciplinary teams including nurses and physicians.

The Requirements:

• 1-2 years Medical Office experience

• Medical Office Administration diploma

• Excellent written, verbal and electronic communication skills

• Intermediate level in MS Word, Excel, and Outlook

• Prior switchboard or reception experience is an asset

• Exceptional client service skills

• Sound knowledge of medical terminology and laboratory results

This is a permanent role with full-time hours. The position will be remote with in-office days scheduled once a month. This role is primarily scheduled during business hours Monday through Sunday.

The position comes with a great working environment and an attractive total compensation package including a base salary, a comprehensive benefits plan and an opportunity to grow at one of Canada's Best Managed Companies. The position also offers outstanding health and wellness benefits through Medcan's Live Well program.

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.