Employer Industry: Health Care

Why Consider this Job Opportunity:
- Salary up to $59,616.00 Annually
- Opportunity for a permanent position after the project ends
- Full-time telework eligible Monday thru Friday
- Chance to work with the Division of Medicaid Customer Service
- Supportive work environment with a focus on equity

What to Expect (Job Responsibilities):
- Independently analyze applications and determine eligibility for Medicaid programs
- Apply complex federal and state eligibility regulations
- Use and manage multiple electronic systems
- Conduct interviews with clients, providers, and third parties
- Answer inquiries, update eligibility records, and expand access to medical care

What is Required (Qualifications):
- Bachelor's degree AND one (1) year of relevant experience
- Experience in providing direct client services or counseling
- Knowledge of public assistance eligibility determination
- Strong research and analysis skills
- Exceptional customer service skills

How to Stand Out (Preferred Qualifications):
- Experience performing conflict resolution with customers
- Knowledge of Medicaid programs and eligibility
- Proficiency in Microsoft Office programs

#HealthCareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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