• Job Description

  Req#: 26036

  $2,500.00 Sign On Bonus

  Job Description Summary:
  Reports to the Practice Manager and works under the Clinical Supervisor and Office Supervisor. Performs clerical and patient care duties including assisting the physician, answering phones, admitting/discharging patients, and data entry.

  Key Responsibilities:

  • Greet patients and visitors professionally; assist with inquiries.
  • Answer calls, take and relay messages.
  • Gather patient information for records and payments.
  • Maintain patient files, charts, and records.
  • Assist with patient care, including medical history, exams, minor procedures, lab tests, and injections.
  • Schedule procedures, prepare procedure orders, and coordinate hospital admissions.
  • Triage patient calls to determine care urgency.
  • Manage medication dosage, refills, and patient compliance.
  • Update patient information in EMR.
  • Maintain physician calendar and ensure schedule coordination.

  Additional Duties:

  • Attend meetings, enhance professional development, and complete assigned projects.
  • Adhere to organizational and regulatory standards.
  • Available for overtime or additional shifts as needed.

  Education/Experience:

  • High school diploma or equivalent required.
  • Medical Assistant Program completion or equivalent experience preferred.
  • Previous medical office experience and Spanish-speaking skills are a plus.

  Skills:

  • Knowledge of patient care procedures and office procedures.
  • Strong communication, interpersonal, and computer skills.
  • Ability to perform EKGs, venipuncture, and related procedures.
  • Ability to lift, stand, and assist patients physically.

  Working Conditions:

  • Physician office environment. Flexible hours required.
  • Physical demands may include lifting, standing, and assisting patients.

• About the company

  Doctors and hospitals in Indiana and Michigan, including South Bend, Granger, Mishawaka and Elkhart, services in ER, urgent care and family medicine

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