• Job Description

  Req#: 125881
  Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

  SUMMARY

  Under general supervision, performs expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians. Demonstrating a high level of competence provides back-up coverage for support staff. Works to improve clinical efficiencies of the operation by determining urgency and priority of walk-ins, add-on patients and patient consults. Provides direct clinical and clerical support to clinicians. In some cases may support more than one department.

  EDUCATION/LICENSES/CERTIFICATIONS

  High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit or a Medical Assistant Certification required. Associate degree in medical assisting or graduate of medical assistant certification program preferred. American Heart Association Basic Life Support (BLS) strongly preferred. Advanced Cardiac Life Support (ACLS) may be required based on specialty.

  EXPERIENCE

  Experience typically acquired through three years in a clinical setting with at least one as a Medical Assistant (a bachelor’s or associate degree may be substituted for one year of experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.

  SKILLS

  Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Ability to be a quick thinker and relate to all levels of staff and patients highly important. Ability to prioritize work throughout the day in a busy environment.

  Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. Applicants will receive consideration for employment without regard to race, national origin, gender, age, color, sex, religion, disability, veteran status, sexual orientation and gender identity and/or expression, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

  Benefits Include:

  • Up to 8% company retirement contribution,
  • Generous Paid Time Off
  • 10 paid holidays,
  • Paid professional development,
  • Generous health and welfare benefit package.

• About the company

  Atrius Health, an innovative nonprofit healthcare leader, delivers an effective system of connected care for adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s physicians and primary care providers, along with additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives.

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