• Job Description

  Req#: REF42773N

  Company Description

  Under Company Description

  University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and exceptional patient experience.

  A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

  Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.
  
  University of Maryland Upper Chesapeake Health owns and operates:
  University of Maryland Upper Chesapeake Health, Aberdeen, MD
  University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
  The Upper Chesapeake Health Foundation, Bel Air, MD
  The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
  The Senator Bob Hooper House, Forest Hill, MD

  Job Description

  Medical Assistants are responsible for providing patient centric care and medical assistance duties for UMMS Ambulatory Care patients.

  Principle Responsibilities and Tasks:

  The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Greets and assists patients and other guests in a professional, friendly, hospitable manner.
  • Question patients in regard to recent hospitalizations and recent outpatient testing, ensuring those records are available for the provider.
  • Room patients and provide triage services, including vital signs, review of symptoms and chief complaint in an electronic medical record (EMR).
  • Update patients' medication list in the EMR.
  • Proficient in full range of medical assisting skills, perform EKGs, manual blood pressures, stress testing and holter monitoring.
  • Triage phone calls from patients and communicates this information via the EMR to the providers. Places return phone calls as directed by the providers.
  • Completes pharmacy/patient refill requests as directed by the providers. Completes prior authorizations for medications when required.
  • Maintains EKG machines, blood pressure cuffs, holter monitor equipment, and stress testing equipment by cleaning/sanitizing and replacing electrodes, lead wires, paper, etc. Contacts biomed department for repairs when necessary.
  • Cleans exam rooms and keeps them properly stocked with needed supplies and patient gowns.
  • Handle the incoming faxed bloodwork.
  • Maintain sample drug closet by organizing and properly disposing of all expired medications.
  • Monitors medical supplies and patient gowns for the office. Coordinating the placement of orders and putting supplies away in the office.
  • Complies with established departmental/organizational policies for attendance, punctuality, procedures and safety.
  • Performs other duties as assigned.

  Required Physical and Environmental Demands:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
  • Required to move from one location to another within and outside of the building; push, pull and reach; bend; stand for long periods of time; and sit for long periods of time.
  • Must be able to speak and write English fluently.
  • Requires travel between system locations.

  Qualifications

  Education and Experience:

  • High school diploma is required.
  • Successful completion of a formal medical assistant training program is required. In absence of program completion, one year of related work experience will be accepted.
  • BLS/CPR Certification required.

  Knowledge, Skills and Abilities:

  • Must be a passionate effective role model for patient experience and employee engagement.
  • A positive and energetic attitude which inspires other team members.
  • Demonstrated ability and strong commitment to exceptional patient care and customer service principles.
  • Possess excellent organizational and record keeping skills.
  • Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems independently.
  • Ability to see, hear, and accurately read and write medical terminology
  • Working knowledge of infection prevention procedures and safety precautions applicable for work in a clinical office setting.
  • Technology proficiency is critical, including previous EMR.

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

  Compensation:

  • Full-Time/Days (8:30am-5pm)
  • Pay Range: $19.4-$28.64
  • Other Compensation (if applicable): $2,500 Sign-on Bonus with a 1-year work commitment; restrictions may apply
  • Review the 2025-2026 UMMS Benefits Guide

  Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.

• About the company

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