JOB DESCRIPTION

A full or part-time non-exempt position responsible for providing exceptional customer service to patients

by assisting with the examination and treatment of patients under the direction of a primary care provider

or Nurse Practitioner.

DUTIES & RESPONSIBILITIES

• Assists with the treatments ordered by primary care provider as supervised by primary care

provider or registered nurse.

• Assist patients at the Front Desk with appointments, insurance and other patient related issues.

• Interviews patients, measures vital signs and records information on patients’ charts.

• Performs select clinical duties including patient services, certain lab procedures, maintains

patient’s medical records in an orderly manner, and reports abnormal results of any service to the

primary care provider as per protocol.

• Prepares treatment rooms for examination of patients including procedure room and keeps medical

equipment clean and orderly. Monitors supplies in each examination room. Maintains a neat and

clean workspace.

• Escorts assigned patients and fully prepares the patient for the visit which includes taking vital

signs, completing the Health Risk Appraisal, performing in house labs , review charts for

accuracy, ensure diagnostic testing results and consultant reports are scanned in the Electronic

Medical Record, review health provider orders, administer medications, perform treatments such

as but not limited to breathing treatments, appropriately and accurately document the outcome of

the treatment or intervention; assist health providers, consultants and patients as needed.

• Performs basic clerical duties including answering the phone, maintaining records and shredding

patient information.

• Performs basic materials management functions to include ordering and stocking of

supplies. Assists with maintaining a clean and orderly environment including cleaning all

medical instruments according to Lab and General Safety Manual.

• Use Standard Precautions with all patients, specimens and equipment.

• Use needle stick precautions with all patients, specimens and equipment.

• Assist in documentation of incidents and untoward events and understands; participates in safety

programs and disaster/fire delays.

• Maintains patient confidentiality in compliance with HIPAA.

• Performs other duties as needed.