Rotech Healthcare
Medical Billing Customer Support 2nd SHIFT REMOTE
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Job Description
- Req#: 26301
Employer Industry: Home Healthcare
Why consider this job opportunity:
- Pay starting at $16.25 for the 2nd Shift plus a quarterly bonus opportunity
- 100% remote work from home starting day one
- Generous paid time off and paid holidays
- Overtime pay for non-exempt positions
- Opportunity to make a positive impact on patient care and support
- Comprehensive benefits package including medical, dental, and vision coverage
What to Expect (Job Responsibilities):
- Provide support to customers of the Support Center, including patients, referral sources, and employees
- Conduct insurance verification and eligibility for services/products
- Manage all aspects of initial intake, including answering calls and processing paperwork
- Develop and maintain knowledge of current products and services, insurance regulations, and guidelines
- Process new orders and respond to inquiries to ensure customer satisfaction
What is Required (Qualifications):
- High school diploma or GED equivalent
- Background check and drug screen compliance (when applicable)
- Valid driver’s license in the state of residence with a clean driving record (when applicable)
- Ability to maintain confidentiality and handle sensitive information
- Strong communication skills in English, both oral and written
How to Stand Out (Preferred Qualifications):
- Experience with medical equipment
- Knowledge of medical billing practices and reimbursement
- Background in healthcare administration, patient intake, or insurance verification
- One year of related work experience
- Familiarity with medical terminology
#HomeHealthcare #CustomerSupport #RemoteWork #HealthcareCareers #PatientCare
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.
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