United Therapeutics
Medical Information Specialist (Remote - CST/MST)
4 days agoWhat's your preference?
Job Description
- Req#: R04600
Employer Industry: Biotechnology and Pharmaceuticals
Why consider this job opportunity:
- Salary up to $134,000
- Eligible for short-term and long-term incentive programs
- Comprehensive benefits suite including medical, dental, & vision healthcare, 401(k) savings plans, and paid parental leave
- Opportunity for career advancement within a pioneering company focused on innovative therapies
- Work in a dynamic and creative environment dedicated to addressing unmet medical needs
- Engage in meaningful work that aims to improve patient outcomes and quality of life
What to Expect (Job Responsibilities):
- Serve as the first point of contact for healthcare providers and patients, addressing unsolicited medical inquiries
- Manage inbound and outbound communications via phone and email using approved scripts and clinical resources
- Document all inquiries, adverse events, and product complaints in accordance with established procedures
- Collaborate with Medical Affairs colleagues on resource development and training initiatives
- Identify training needs based on inquiry trends and assist in designing training programs
What is Required (Qualifications):
- Bachelor’s Degree in nursing and Registered Nurse (RN) license
- 5+ years of customer-facing experience in the pharmaceutical industry, including medical information or clinical experience
- Strong knowledge of medical terminology and regulations related to Medical Information
- Exceptional verbal and written communication skills with excellent organizational abilities
- Ability to work cross-functionally and manage multiple projects under pressure
How to Stand Out (Preferred Qualifications):
- 3+ years of clinical nursing experience in pulmonary hypertension or interstitial lung disease
- 1+ years of medical writing experience
- Understanding of metrics related to customer service efficiency and satisfaction
- Clinical experience in pulmonary hypertension, PH-ILD, and/or interstitial lung disease
#Biotechnology #Pharmaceuticals #MedicalInformation #CareerOpportunity #PatientCare
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
United Therapeutics is a biotechnology company listed on the NASDAQ.
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