• Job Description

  Req#: MEDIC006683

  PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first COVID-19 vaccination dose by the first day of employment. We will offer the COVID-19 vaccination at no cost, via our Health Centers.

  Mission Statement:

  Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment.

  Job Summary:

  Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator.

  Essential Responsibilities:

  • Responsible for all front desk functions in a primary care setting
  • Schedule appointments
  • Schedule specialty and ancillary appointments
  • Answer phones
  • Complete managed care referrals
  • Obtain pre-certs when needed
  • Responsible for patient registration data entry
  • Verify insurance
  • Daily batching of encounter forms
  • Log referrals in the tracking system
  • Follow up for reports from specialists
  • Arrange transportation when needed for patients
  • Assist patients when needed
  • Review patient charts and encounter forms for completion
  • File reports and file charts
  • Perform other duties as assigned

  PHMC Compliance Responsibilities:

  • Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblower, and Conflict of Interest Policies
  • Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified
  • Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job
  • Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards
  • Adhere to all PHMC Policies and Procedures
  • Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module

  Job Requirements:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  Skills:

  • Knowledge of billing procedures and Insurance verification
  • Data entry
  • Knowledge of medical terminology
  • Familiar with managed care plans and referral process
  • Extensive organization skills
  • Must have a pleasant manner
  • Ability to manage and complete work assigned by several staff
  • Must be flexible

  Experience: One to two years of experience in a medical office environment

  Education: High school diploma or equivalent

  Physical Demands:

  Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. The position requires lifting up to 10 lbs. up to 1/3 of the time.

  Work Environment:

  • Moderate noise (examples: business office with computers and printers, light traffic)
  • Exposure to bloodborne pathogens requires use of personal protective equipment

  Salary: Based on education and experience

  PHMC is an Equal Opportunity and E-Verify Employer.

  Qualifications

  Education

  Required

  High School

  Experience

  Required 1 year

  One to two years of experience in a medical office environment

  Preferred

  Knowledge of billing procedures and Insurance verification

  Familiar with Managed Care Plans and Referral Process

  Knowledge of medical terminology

  Behaviors

  Preferred

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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