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Medical Scheduler- (Call Center) Winter Garden/Remote after 90 days
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Job Description
- Req#: 3215
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive compensation with advancement opportunities
- Comprehensive benefits package including healthcare coverage, paid time off, and retirement plan
- No weekends required for most centers, along with 10 paid holidays and early Fridays
- Recognized as one of the "Best and Brightest Companies to Work for in the Nation" for five consecutive years
- Opportunity to make a real impact in the community by improving individuals' health and quality of life
- Modernized and attractive health centers that patients love
What to Expect (Job Responsibilities):
- Schedule patient appointments according to established protocols and guidelines
- Answer telephone calls promptly and professionally, providing exemplary customer service
- Obtain and enter accurate demographic information into the electronic health record system
- Review and confirm appointment details including date, time, location, and insurance status
- Maintain patient confidentiality in accordance with HIPAA regulations and perform other duties as assigned
What is Required (Qualifications):
- High school diploma or equivalent is required
- Minimum of 1 year previous experience in a call center environment or medical/dental office setting
- Basic knowledge of Microsoft applications
- Good verbal and written communication skills
- Excellent data entry skills
How to Stand Out (Preferred Qualifications):
- College, vocational/technical training, or certification preferred
- Knowledge of electronic health records software or equivalent preferred
- Medical Assistant experience preferred
- Bilingual in Spanish and/or Creole preferred
- Familiarity with medical and dental terminology preferred
#HealthcareServices #MedicalScheduler #CareerOpportunity #CompetitivePay #CommunityImpact
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