Employer Industry: E-commerce

Why consider this job opportunity:
- Starting pay of $17.00 per hour
- Opportunity for career advancement, with 40% of team members promoted or trained into new skill sets in 2022
- Work remotely from the comfort of your home
- Be part of a fun and collaborative team that values your suggestions
- Contribute to an inclusive environment that empowers every associate to grow and thrive

What to Expect (Job Responsibilities):
- Interact with current or prospective members, providing assistance with professionalism and positivity
- Resolve voice and email interactions on topics such as general inquiries, returns, tracking, and modifying orders
- Provide accurate and complete information to enhance the online shopping experience for members
- Master initial skills to handle more complex situations and work in alternate channels such as messaging or social media
- Support members in placing orders and managing returns while building strong relationships

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of 1 year of call center experience within the last 5 years
- Proficient in relevant computer applications
- 1-3 years of experience in a contact center environment
- Excellent listening, verbal, and written communication skills

How to Stand Out (Preferred Qualifications):
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Ability to handle stressful situations appropriately

#Ecommerce #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.