The Walt Disney Company
Member Services Liaison, Disney Vacation Club (Orlando), Full Time
Pay$18.52 / hour
LocationLake Buena Vista/Florida
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 1167530BR
- Affinity for opportunities where you can be of service to others
- Talent for developing relationships at all levels of the organization and building partnerships across different lines of businesses
- Excellent written and verbal skills as well as telephone etiquette
- Capacity to handle conflict resolution and make decisions through balance of integrity and partner resourcing
- Experience with standard office software programs including Microsoft Products
- Strong organizational, planning, and follow-through skills, along with attention to detail
- Comfortable working in a fast-paced environment with the versatility to adapt working assignments
- Available to work a flexible schedule that meets the needs of the business including evenings, weekends, holidays, and call-in shifts
- Comfortable working in all weather conditions
- Extensive knowledge of Disney Vacation Club® Resorts and Amenities and Walt Disney World® Resort property, experiences, and products
- Knowledge of applications such as AMI/DBS, ConnectSmart, A la Carte, Passport, Horizon, My Disney Experience®, Guest Service Suite, Point of Sale
- Bilingual skills in: Spanish, English, Japanese, Portuguese and French
- Extensive knowledge of Disney Vacation Club® Resorts and Amenities and Walt Disney World® Resort property, experiences, and products
- Knowledge of applications such as AMI/DBS, ConnectSmart, A la Carte, Passport, Horizon, My Disney Experience®, Guest Service Suite, Point of Sale
- Bilingual skills in: Spanish, English, Japanese, Portuguese and French
Join us at Disney Vacation Club as a Member Services Liaison!A Disney Vacation Club Member Services Liaison is an hourly non-union position responsible for delivering outstanding service to our Disney Vacation Club® Members and Guests in our outstanding member-only lounge and at member-only events. They will be stewards of the Membership experience providing individualized attention and unparalleled service to Members while also representing the highest levels of Disney service standards.This position is on-site located at our Disney Vacation Club Member Lounge and Events.
A Member Services Liaison will work in collaboration with and support the Operations Leadership, Sales, Parks, and Resort partners with a focus on safety while creating magical experiences through interaction! In addition to demonstrating knowledge of Disney Vacation Club® and Member benefits, a Member Lounge Liaison is also a knowledgeable Disney guide who can speak to a broad array of experiences and services available across our Parks and Resorts.
The starting pay rate for this position is $18.52/hour.About the company
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes Disney Parks, Experiences and Products; Disney Media & Entertainment Distribution; and three content groups—Studios, General Entertainment and Sports—focused on developing and producing content for DTC, theatrical and linear platforms.
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