• Job Description

  Req#: f9876656-6a0b-4449-a89a-1eaf8b066b5a
  Employer Industry: Credit Union
  
  Why consider this job opportunity:
  - Salary up to $48 per hour
  - Comprehensive total rewards package including zero contribution medical, dental, and vision plans
  - Generous paid time off program, including time for volunteering and celebrating your birthday
  - 401k plan with a dollar-for-dollar employer match up to 5%
  - Opportunity for career advancement and growth within an inclusive work culture
  - Hybrid work environment with flexibility to work remotely and in the office
  
  What to Expect (Job Responsibilities):
  - Oversee all activities related to the collection of accounts and perform quality control checks on collection activities
  - Engage and motivate department staff to foster a culture of excellence and results
  - Manage direct reports, setting expectations, organizing work, and providing constructive feedback
  - Lead department operations in the absence of the Member Solutions Manager and handle member complaint resolutions
  - Produce monthly reports to support department operations and make recommendations for improvements
  
  What is Required (Qualifications):
  - Minimum of 6 years of collections experience, with at least 3 years in a credit union or other financial institution
  - Minimum 3 years of experience handling repossessions, bankruptcy, and mortgage collections, including forbearance and foreclosure
  - Minimum of 3 years of experience as a people leader
  - Comprehensive knowledge of local, state, and federal regulations such as the Fair Debt Collection Practice Act and Bankruptcy laws
  - Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
  
  How to Stand Out (Preferred Qualifications):
  - Knowledge of Freddie Mac guidelines and reporting
  - Minimum of 1 year leading a team in a remote environment
  
  #CreditUnion #CollectionsManagement #CareerGrowth #HybridWork #EmployeeBenefits
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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