• Job Description

  Req#: R0012353

  To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

  Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position.

  Arkansas Blue Cross is only seeking applicants for remote positions from the following states:

  Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

  Workforce Scheduling

  Job Summary

  The Membership Enrollment Specialist I processes enrollment additions, updates, changes and reinstatements accurately and in a timely manner for assigned product line. This position works closely with Group Representatives, Underwriting and Marketing on group enrollment, renewals, and failure to pay premium issues

  Requirements

  EDUCATION

  High School diploma or equivalent.

  EXPERIENCE

  Minimum two (2) years' administrative experience.
  Experience using Microsoft Word, Outlook and Excel.

  ESSENTIAL SKILLS & ABILITIES

  Customer Service
  Keyboarding
  Dependability
  High-Integrity
  Detail-Oriented
  Highly Organized
  Confidentiality
  Problem Solving
  Professional Judgment
  Microsoft Word
  Microsoft Excel
  Oral & Written Communications
  Teamwork

  Skills

  Decision Making, Detail-Oriented, Group Problem Solving, Microsoft Excel, Microsoft Office

  Responsibilities

  Assisting with customer service needs as required., Maintains correspondence with internal and external customers., Performs other duties as assigned, Processes membership enrollment additions, updates, changes, and/or reinstatements in an accurate and timely manner., Providing lead technical support and guidance to enrollment groups and members., Reviewing records worked by team members, as needed., Trains and coaches Membership Processors, as needed

  Certifications

  Security Requirements

  This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

  Segregation of Duties

  Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

  Employment Type

  Regular

  ADA Requirements

  1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.

• About the company

  Founded in 1948, Arkansas Blue Cross and Blue Shield, an Independent Licensee of the Blue Cross and Blue Shield Association, is the largest health insurer in Arkansas. Arkansas Blue Cross and its family of affiliated companies have more than 3,200 employees.

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