AAA - American Automobile Association
Membership Retention Agent
What's your preference?
Job Description
- Req#: JR202529152
Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.
Invoice memberships sold and process payments.
Maintain up-to-date, working knowledge of membership products, features and benefits.
Perform all other duties and responsibilities as assigned or required.
Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.
Bachelors Equivalent combination of education and experience
4-6 years Membership sales or related experience. Preferred
Professional communication skills required, both written and oral.
Demonstrated ability to prioritize tasks and assignments required.
Proficiency in Microsoft Office software, including Outlook, Word and Excel required.
Membership Retention AgentThis position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.
Job Duties
QualificationsRemarkable benefits:
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
About the company
American Automobile Association is a federation of motor clubs throughout North America.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.