• Job Description

  Req#: R-390749

  About this role:

  Wells Fargo is seeking a Lead Business Execution Consultant on the Quality Assurance Team as part of Merchant Services. Learn more about the career areas and lines of business at wellsfargojobs.com.

  This is a new position on the team designed to support the quality assurance activities for Merchant Services and will align to credit underwriting oversight of concurrence and decisioning on merchant underwriting files as their primary role function. The QA will be responsible for following procedures to independently source test files and perform Quality Assurance assessments. Underwriting experience will be leveraged to perform decision and concurrence oversight reviews for Small Business Banking (SBB) Underwriting Concurrence. Knowledge of Quality Assurance requirements is necessary to ensure the control(s) maintain compliant execution.

  A successful candidate will possess an ability to apply exceptional, independent critical thinking skills and effective application of QA policy and underwriting requirements for merchant services, small business or equivalent. You will be responsible for providing oversight to policy aligned control program(s). Other Quality Assurance program execution and strategic initiatives may be assigned.

  In this role, you will:

  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
  • Review strategic approaches and effectiveness of support function and business performance
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
  • Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
  • Influence, guide and lead less experienced Strategy and Execution staff within the group
  • Will conduct QA oversight of complex credit underwriting decisions that required analytical skills and understanding of related Credit policies in support of Merchant Services Operations
  • Provide Small Business Banking credit underwriting oversight for Fiserv credit decisions
  • Execute controls in support of effective FLOD underwriting risk management
  • Influence, guide and lead less experienced Strategy and Execution staff within the group
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
  • Review strategic approaches and effectiveness of support function and business performance
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans

  Required Qualifications:

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  Desired Qualifications:

  • Small Business Banking credit experience
  • Quality Assurance testing experience
  • Credit risk, commercial underwriting, commercial loan review, portfolio management or equivalent experience in financial services
  • Merchant Services experience
  • Professional certifications such as CBCA
  • Experience identifying and driving process improvements in a complex banking environment
  • Ability to engage, influence, and collaborate with a wide range of stakeholders to deliver results
  • Ability to draft and present to senior management in a clear and concise manner in written and oral form
  • Demonstrated ability to independently lead complex projects with cross-functional participation
  • Ability to exercise sound judgment, demonstrate professionalism, and proactively escalate issues along with recommendations for successful resolution
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Ability to multi-task and work in a highly matrixed and fast paced business environment
  • Effective organizational skills with the ability to manage multiple and sometimes competing priorities
  • Effective communication skills across all audiences

  Job Expectations:

  • Willingness to work on-site at stated location on the job opening.
  • This role offers a hybrid work schedule.
  • This position is not eligible for Visa sponsorship.
  • Preferred location(s) listed above. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.

  Posting End Date:

  17 Aug 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  Wells Fargo Recruitment and Hiring Requirements:

  a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

  b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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