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Job Description
- Req#: 398
- Prioritize and resolve incoming HelpDesk tickets efficiently.
- Provide technical assistance to employees regarding hardware, software, and company systems.
- Install, configure, and maintain macOS and Windows operating systems across user workstations and servers.
- Ensure systems are up to date with patches, security updates, and software versions.
- Manage system performance, storage, and backups to ensure reliability and optimal operation.
- Implement and maintain security policies, including antivirus, firewalls, and access controls.
- Create, modify, and deactivate user accounts, roles, and permissions in line with company policies.
- Manage access to shared drives, applications, reports, dashboards, and internal projects.
- Diagnose and resolve hardware, software, and network issues in a timely manner.
- Set up, configure, and maintain identity management systems (e.g., Azure AD, Google Workspace).
- Implement and manage MDM solutions (e.g., Jamf, Intune) for device enrollment, compliance, and remote management.
- Contribute to process automation and optimization to enhance IT efficiency and user satisfaction.
- Support implementation of IT security frameworks and compliance requirements (e.g., ISO 27001, SOC 2, GDPR).
- 3+ years of professional experience in the relevant position
- Upper-Intermediate English level
- Troubleshooting skills and administration experience with Windows and macOS based operating systems.
- Solid experience with Atlassian Cloud stack (Jira, Confluence, ServiceDesk)
- Hands-on experience with MDM software systems (Jamf Pro, Intune etc)
- Experience managing and administrating Azure AD, Gsuite Workspace and Microsoft 365 environments.
- Implementing, managing and supporting SSO and SCIM integrations.
- Good understanding of networking principles NAT, DNS, DHCP, TCP/IP, etc.
- Practical experience with Firewall, VPN (IPSec/OpenVPN/Wireguard) based on Mikrotik, Ubiquiti, AWS
- Familiarity with Cloud Services (AWS, Azure)
- DataDog or similar
- Initiative
- Eager to get into tech details
- Engineering mindset
- Excellent compensation and benefits package including medical insurance and sports activities.
- International experience in a stable company: the company has offices in Antwerp, Lisbon, Krakow, Kyiv, New York and operates on the market for over 15 years.
- Passionate team in an innovative casual, positive, and open work environment ready to meet your new ideas.
- Great opportunities for personal and professional development as well as the chance to change the way the business works in the financial world.
IntellectEU is an international technology company focused on digital finance and emerging technologies. At IntellectEU we are on a mission to become the top-of-mind fintech company. We are committed to our people and believe in building a better future with the newest of the newest technologies. Giving young people and industry veterans a growing ground to play, launch ideas&work very closely with our clients. With our hands-on experience in both technical&capital markets, there’s no challenge that’s left untackled. Since 2006 we have been focused on financial messaging and integration, being a SWIFT service partner.We are looking for a motivated and experienced System Administrator who would like to join our reliable and innovative team.
Responsibilities:
Requirements:
Must have
Nice to haveSoft skills:
We guarantee:
About the company
Digital Finance and Emerging Technologies
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