• Job Description

  Req#: R1690429

  Job Title:

  Modern work Customer Engineer

  Job Description

  Responsibilities:

  • Key technical resource for the customer

  • Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

  • Join a highly motivated team of leading industry experts

  • Preview new technology before others in the industry and learn how to make the best from it

  • Visit customers to train them and share industry and development expertise

  • Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.

  • Build strong customer relationships and ensure deliveries align with customer projects and milestones.

  • Gain access to expertise and support from Microsoft’s consulting practice and product groups

  • Continually learn and grow professionally

  • Analyze problems

  • Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

  • Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation, and training skills

  • Fluent English oral and written communication

  Technical Skills:

  • Designing and Implementing Services of MS Exchange server ( 2013, 2016, 2019) such as: High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting and Logging

  • Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.

  • Experience with Exchange migrations, upgrades, and optimizations.

  • Experience with Microsoft Teams and M365 cloud solutions will be a plus

  Nice to have:

  • TEAM/Skype for Business Server

  • Active Directory-Exchange integration skills

  • Networking

  • PowerShell scripting skills

  • Exchange Hybrid experience

  We are seeking for individuals who hold a valid SC for the Netherlands and are open to traveling both within the country and within EMEA 50-75% of the time.

  Location:

  NLD Work-at-Home

  Language Requirements:

  Time Type:

  Full time

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• About the company

  Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

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