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Summary

Museum Assistant, under the general supervision of the Museum Manager, supports the day-to-day museum operations and activities and provides exceptional service to visitors as part of the museum team.

Essential Duties and Responsibilities

• Manages gift shop operations including ordering items, inventory, staging items, processing transactions, and selling museum admissions as needed
• Answers telephone calls, messages, welcomes, and assists guests
• Opens and closes the museum facility and outside exhibits
• Processes payments and refunds, maintains POS funds, makes daily deposit, and basic cash handling procedures
• Maintains current procedures in software and updates staff as necessary
• Assists with Museum customer memberships and renewals
• Provides prospective facility renters with availability, contracting, diagrams/layouts, and payment schedules
• Remains aware of museum events, programs, closures, and exhibits
• Performs general office tasks, mailing, sending fax, and shredding
• Prepares files and maintains physical or electronic records and documents in required formats
• Maintains and orders office supplies, and organizes inventory
• Produces various reports and reconciliations upon request
• Drives to complete tasks and errands as needed
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• Two (2) years of experience working in a retail environment, event background or related field
• Experience with Microsoft Office Suite

Preferred Qualifications

• One (1) year general museum experience
• Bilingual in English and Spanish
• Experience with RecTrac

Certifications, Licenses and Registrations

• Valid driver’s license