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National Hardware Specialist, Automation - Remote - 80% Travel
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Job Description
- Req#: R1290314
Employer Industry: Medical Diagnostics
Why consider this job opportunity:
- Hourly rate up to $45.00
- Eligible for bonus/incentive pay
- Comprehensive benefits package including paid time off, medical/dental/vision insurance, and 401(k)
- Opportunity for career advancement and growth within a leading diagnostics company
- Flexible remote work arrangement available
- Travel opportunities across the United States with a dynamic, cross-functional team
What to Expect (Job Responsibilities):
- Lead on-site implementation of complex automation systems in laboratory settings
- Provide national level escalation support by diagnosing and troubleshooting complex electro/mechanical equipment and software
- Deliver technical troubleshooting support, both on-site and via remote phone assistance
- Collaborate with cross-functional teams including Technical Support, Field Service, and Sales
- Train and mentor internal and external customers on technical skills and knowledge
What is Required (Qualifications):
- Bachelor's Degree in Engineering or related discipline with 3+ years of relevant industry or military experience; or Associate's Degree with 5+ years of relevant experience
- Experience in complex electro-mechanical troubleshooting and repair
- Willingness to travel domestically at least 80% of the time
- Strong interpersonal communication skills, both written and verbal
- Proficiency in Microsoft Office and troubleshooting network/LIS communication
How to Stand Out (Preferred Qualifications):
- Familiarity with Standard Laboratory Practices, including Quality Control and regulatory requirements
- Proven ability to facilitate discussions and communicate effectively in customer-facing situations
#MedicalDiagnostics #RemoteWork #CareerGrowth #CompetitiveCompensation #TechnicalSupport
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