Enterprise Rent-A-Car
National Service Coordinator - Remote
This job is now closed
Job Description
- Req#: 537962
Employer Industry: Fleet Management and Mobility Services
Why consider this job opportunity:
- Salary up to $20.24 per hour
- Comprehensive benefits package including paid vacation, medical, dental, and vision insurance
- Opportunity for career advancement and growth within the organization
- Work remotely from your home in the Metro St. Louis area or surrounding MO/IL counties
- Supportive and collaborative work environment with a focus on employee development
- Chance to be part of a thriving company committed to customer and employee satisfaction
What to Expect (Job Responsibilities):
- Coordinate roadside assistance through vendor partners, taking phone calls and dispatching service
- Set up replacement rentals for clients in need of alternative transportation
- Research delays for roadside service and communicate with vendor partners for status updates
- Relay repair approvals to repair facilities on behalf of clients
- Provide timely follow-up to ensure prompt service and maintain communication with third-party vendors and Fleet drivers
What is Required (Qualifications):
- Must be 18 years of age or older
- Must live in the St. Louis Metropolitan area or surrounding MO/IL counties
- Minimum of two (2) years experience with customer and/or vendor support
- Minimum of two (2) years of administrative support experience
- Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)
How to Stand Out (Preferred Qualifications):
- Proven success in problem/conflict resolution or negotiation
- Ability to meet all work from home technical requirements
- Strong attention to detail and excellent communication skills
#FleetManagement #RemoteWork #CustomerService #CareerOpportunity #EmployeeDevelopmentAbout the company
Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world.
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