Enterprise Rent-A-Car

National Service Coordinator - Remote

5 days ago

Pay$18.46 - $19.71 / hour
LocationSt Louis/Missouri
Employment typeFull-Time
  • Job Description

      Req#: 544821
      Employer Industry: Fleet Management Services

      Why consider this job opportunity:
      - Salary up to $20.24 per hour
      - Comprehensive benefits package including medical, dental, and vision insurance
      - Paid vacation and choice time days, along with profit sharing and 401(k) employer match
      - Opportunity to work 100% from home, providing flexibility in your work environment
      - Supportive company culture focused on employee development and customer satisfaction
      - Engaging work that includes coordination of roadside assistance and customer service

      What to Expect (Job Responsibilities):
      - Coordinate roadside assistance through vendor partners by taking phone calls and dispatching service
      - Set up replacement rentals when clients require alternative transportation
      - Research delays for roadside service and communicate with vendor partners to obtain job status
      - Relay repair approvals to repair facilities on behalf of clients
      - Maintain regular communication with third-party vendors and Fleet drivers

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - Must reside in the St. Louis Metropolitan area or surrounding MO/IL counties
      - Two (2) years of experience in customer and/or vendor support
      - Two (2) years of administrative support experience
      - Intermediate proficiency with Microsoft Office applications (Word, Excel, and Outlook)

      How to Stand Out (Preferred Qualifications):
      - Proven success in problem resolution or negotiation
      - Ability to meet all work from home technical requirements
      - Strong communication skills and attention to detail
      - Flexibility in adapting to changing situations and customer needs

      #FleetManagement #RemoteWork #CustomerService #CareerOpportunity #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world.

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