Novitex Enterprise Solutions
National Service Coordinator - Remote
This job is now closed
Job Description
- Req#: 537962
Employer Industry: Fleet Management Services
Why consider this job opportunity:
- Salary range of $18.99 to $20.24 per hour
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid vacation and choice time days
- Opportunity for career advancement and growth within a thriving company
- Flexibility to work from home in the Metro St. Louis area
- Supportive and collaborative work environment focused on employee development
What to Expect (Job Responsibilities):
- Coordinate roadside assistance through vendor partners and monitor live jobs
- Set up replacement rentals for clients needing alternative transportation
- Communicate with vendor partners to obtain status updates on service delays
- Relay repair approvals to repair facilities on behalf of clients
- Maintain regular communication with third-party vendors and Fleet drivers
What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in the St. Louis Metropolitan area or surrounding MO/IL counties
- Minimum of two (2) years experience in customer and/or vendor support
- Minimum of two (2) years of administrative support experience
- Intermediate proficiency with Microsoft Office applications (Word, Excel, Outlook)
How to Stand Out (Preferred Qualifications):
- Proven success in problem resolution or negotiation
- Ability to meet all work-from-home technical requirements
- Strong customer service orientation
- Detail-oriented with excellent communication skills
- Flexibility in adapting to changing priorities
#FleetManagement #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefitsAbout the company
Exela Technologies, Inc. (“Exela”) is a location-agnostic global business process automation ("BPA") leader combining industry-specific and multi-industry-agnostic enterprise software and solutions with decades of experience.
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