• Job Description

  Req#: R0065734

  About Our Job

  With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

  What We Offer

  NOTE: This is a time limited position with an expected end date of 12/31/2025 and the potential to be extended.

  The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $70,765 - $116,762. We also offer generous benefits for full-time employees which include but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
  • Competitive medical, dental and vision plans effective within 1 month of start date

  Location

  The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. This position will be located in Denver Human Services with an office in the Castro building, but will require frequent travel to the City and County Building, and occasional travel to newcomer shelters, the Department Operations Center, and the Reception Center. Employees must work within the state of Colorado on their off-site days.

  What You’ll Do

  At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

  Do you have a passion for humanitarian efforts, creating a meaningful impact on the lives of newcomers, and are eager to lead a critical project for Denver Human Services? If so, we would like to hear from you!

  Denver Human Services is seeking a Program Manager who knows what it takes to motivate, innovate, and streamline the city’s newcomer efforts. This position reports directly to the Newcomer Program Director. This Program Manager role is responsible for a variety of comprehensive and technical duties including strategic planning, cross-functional collaboration, data analysis, and reporting. This Program Manager will be responsible for overseeing and coordinating day-to-day program functions. They will work collaboratively with various community stakeholders, city agencies, shelter staff, as well as the city’s emergency operations.

  The successful candidate will be someone who can generate innovative solutions to challenges, anticipate changes, and create efficient processes to support the overall initiative. This position may include supervising and supporting two (2) program coordinators. This position provides program leadership, direction, and long range and short-term planning. They will also manage program design, policy development, and performance criteria for program operations.

  Additionally, as the Program Manager, you will:

  • Provide program service development by utilizing professional knowledge and experience to make decisions
  • Navigate, understand, and maintain the program ordinance and program rules
  • Monitor for challenges and barriers that may need revisions or updates
  • Develop and recommend solutions for complex problems that involve highly sensitive issues
  • Advance the primary mission and goals of the program, and interacts with internal and external interest groups to explain program position, mediate differences, and seek modifications
  • Our work is founded on a commitment to equity, diversity, accessibility, and inclusion. We are looking for someone who shares this commitment and will advocate in the spaces they frequent

  About You

  What You’ll Bring

  We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

  Our ideal candidate has some or all the following experience, skills, and characteristics:

  • Very strong organizational skills, decision-making skills and judgment
  • Ability to thrive in a fast-paced work environment
  • Ability to quickly build trust within Denver Human Services to encourage alignment with the newcomer efforts. They should be able to provide guidance, support professional growth, and foster a collaborative and inclusive work environment
  • Possess cultural competency and awareness of equity issues. They should be able to develop strategies that resonate with diverse populations, promote inclusivity, and address equity considerations
  • Ability to interpret and communicate all data and information pertaining to the migrant sheltering efforts. The ability to manage and deliver multiple projects with tight deadlines and competing priorities
  • Experience managing, designing, and implementing a variety of programs
  • Extensive experience interpreting and analyzing complex data in a highly regulated environment
  • Demonstrates a desire for continuous learning and willingness to challenge the status quo in our systems and forge new paths

  Required Minimum Qualifications

  • Education requirement: Bachelor’s Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field
  • Experience Requirement: Three (3) years of full performance professional level experience developing, implementing, and administering programs
  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications. Additional appropriate education may be substituted for the minimum experience requirements

  Preferred Qualifications

  Our ideal candidate has some or all the following qualifications:

  • This position may require work related driving to various shelters. The selected candidate may need to possess a valid driver's license and have their own transportation for commuting to any job related function
  • Experience working with immigrant or refugee communities, especial those within Colorado
  • Subject-matter expertise on immigration and/or housing policy issues, or emergency management
  • Spanish verbal fluency
  • Strong understanding of issues related to immigration or asylum, homelessness or housing instability, and/or food insecurity through lived or professional experience
  • Prior experience working within state or local government or for an elected official
  • Budgetary or financial management experience

  To be considered for this position, you must include the following on your job application (upload the attachments) to the Resume/CV section on the My Experience tab:

  • Resume
  • Cover letter

  Application Deadline

  Please submit your application as soon as possible and no later than Sunday. March 24th at midnight to ensure consideration.

  About Everything Else

  Job Profile

  CA1714 Program Manager

  To view the full job profile including position specifications, physical demands, and probationary period, click here.

  Position Type

  Limited (Fixed Term)

  Position Salary Range

  $70,765.00 - $116,762.00

  Starting Pay

  Based on education and experience.

  Agency

  Denver Human Services

  The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

  Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

  For information about right to work, click here for English or here for Spanish.

• About the company

  Denver, officially the City and County of Denver, is the capital and most populous municipality of the US state of Colorado.

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