J.P. Morgan
North America Technology Support Lead for Electronic Trading Technologies
6 days agoWhat's your preference?
Job Description
- Req#: 210643407
- Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
- Execute policies and procedures that ensure operational stability and availability
- Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
- Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
- Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience in managing and leading a support team.
- Experience interacted with trading desk heads on a daily basis
- Working knowledge of dark pools, liquidity trading, high frequency order placement
- A good understanding of various technologies such as UME, Kafka, TCP/UDP
- Ability to write senior detailed post mortems with clear follow ups
- Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Proficient in observability and monitoring tools and techniques
- Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Experience managing an Electronic trading technology stack
- Experience in managing a front office trading support team
- Managed a trading stack that trades sizeable volume
- Experience in working with machine learning or AI trading technologies
- Working knowledge in one or more general purpose programming languages and/or automation scripting
- Practical experience with public cloud
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in Electronic Trading Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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