Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Salary up to $50,770.00
- Opportunity for career advancement and growth within the organization
- Work remotely after completion of training
- Competitive employee benefits, including medical, dental, vision coverage, and 401(k)
- Paid time off packages, including vacation, sick leave, and holidays
- Discretionary and formulaic incentive and retention awards

What to Expect (Job Responsibilities):
- Assist with evaluating and resolving service inquiries from clients across different platforms
- Develop and maintain working knowledge of specific groups of products and services
- Analyze and identify potential risks, providing solutions that meet client needs
- Complete assigned tasks accurately and efficiently
- Solve disputes, retain clients, and minimize operating loss through adherence to established rules and regulations

What is Required (Qualifications):
- 1-3 years’ work experience in a related role
- Proficient in Microsoft Office and Windows Operating Systems
- Demonstrated experience solving customer service inquiries
- Effective verbal and written communication skills
- Ability to work in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Excellent technical and data entry skills, including the utilization of a 10-key touchpad
- Proven ability to navigate multiple systems and customer service platforms concurrently

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