• Job Description

  Req#: 427816

  We Are Hiring

  • Department: Core Technologies
  • Schedule: Full-time, 8 hour day shift, Monday-Friday
  • Location: Remote
  • Salary: $121,264.00 - $169,035.00 per year
  • Eligible for an annual bonus incentive.

  What You Will Do

  Ascension Technologies is seeking an Observability & Monitoring Architect to join the Core Technologies, Service Delivery team. This role is responsible for designing, maturing, and standardizing Ascension’s enterprise monitoring, alerting, AIOps, and observability capabilities across thousands of network and infrastructure assets.

  The Architect will work across SolarWinds, ScienceLogic SL1, ServiceNow, and other enterprise tools to enhance telemetry, improve alert quality, reduce noise and MTTR, and deliver meaningful insights that improve clinical uptime and operational performance.

  This position plays a critical role in ensuring Ascension has a modern, cohesive, and scalable observability strategy supporting hospitals, data centers, cloud platforms, and remote sites nationwide.Key Responsibilities Observability & Monitoring Architecture

  • Design and maintain end-to-end observability architectures spanning on-prem, cloud, and hybrid environments.
  • Establish modern design patterns for telemetry ingestion, event correlation, dependency mapping, health scoring, and digital experience monitoring.
  • Ensure that all monitoring architectures align with enterprise architecture, operational maturity goals, and patient-care-driven service reliability.

  SolarWinds & ScienceLogic Ownership

  • Develop advanced architectures for SolarWinds (network/server/cloud monitoring, alerting, NetPath, PerfStack, UDT, VNQM, LA).
  • Architect ScienceLogic SL1 deployments, device models, power packs, AIOps integrations, and automation workflows.
  • Optimize integrations between monitoring tools, AIOps engines, and ServiceNow Incident/Change/CMDB.

  Alerting & Event Management

  • Define and govern alerting standards, thresholds, baselines, and correlation logic.
  • Reduce alert fatigue by driving alert hygiene, rationalization, and automation.
  • Implement event enrichment models that include device dependencies, related alerts, historical data, and performance context.

  AIOps & Automation

  • Architect AIOps patterns that leverage anomaly detection, predictive analytics, and automated remediation.
  • Partner with platform teams to expand automation capabilities and integrate closed-loop workflows.
  • Evaluate emerging AIOps technologies and recommend adoption paths aligned to business needs.

  Operational Maturity & Network Health

  • Design monitoring and observability improvements that enhance reliability, MTTR, and overall network health.
  • Support problem management by enabling deep root-cause visibility and reduction of chronic issues.
  • Participate in operational reviews, incident postmortems, and continuous improvement initiatives.

  Enterprise Integration & Collaboration

  • Work closely with Network Operations, Network Architecture, Cloud Engineering, Cybersecurity, and Applications & Platforms.
  • Ensure observability coverage keeps pace with new deployments, cloud workloads, modernization initiatives, and architectural changes.
  • Guide engineering teams in implementing monitoring standards and best practices.

  Documentation & Governance

  • Maintain architectural documentation, solution designs, monitoring standards, and blueprint diagrams.
  • Contribute to observability governance frameworks, telemetry onboarding processes, and lifecycle management policies.

  Qualifications

  • Hands-on experience designing or supporting enterprise monitoring and observability platforms (SolarWinds, ScienceLogic SL1, Dynatrace, Datadog, New Relic, or similar).
  • Strong understanding of network, server, and cloud telemetry, SNMP, APIs, logs, metrics, and event processing.
  • Experience defining alert thresholds, baselines, correlation rules, and noise-reduction strategies.
  • Knowledge of ServiceNow integrations for event management, CMDB, and automated incident workflows.
  • Strong analytical, troubleshooting, and problem-solving skills in complex, distributed environments.
  • Excellent communication skills, with the ability to present complex technical concepts to various audiences.

  Preferred

  • Experience with AIOps platforms or features (anomaly detection, predictive health scoring, automated remediation).
  • Familiarity with cloud monitoring frameworks (Azure Monitor, AWS CloudWatch, GCP Operations).
  • Scripting/automation experience (Python, PowerShell, API integrations).

  Certifications such as SolarWinds SCP, ScienceLogic certifications, ITIL, or relevant cloud/network credentials.Position Impact

  The Observability & Monitoring Architect drives Ascension’s enterprise-wide monitoring strategy, ensuring reliable and actionable visibility into critical systems. Their work directly supports improved clinical uptime, stronger operational maturity, and higher quality incident response across one of the nation’s largest healthcare networks.

  What You Will Need

  Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.

  Additional Preferences

  No additional preferences.

  Why Join Our Team

  Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

  Equal Employment Opportunity Employer

  Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

  Fraud prevention notice

  Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

  E-Verify statement

  Employer participates in the Electronic Employment Verification Program. Please click here for more information.

  Benefits

  Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

  Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

• About the company

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