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Observability Business Analyst
PayCompetitive
LocationJersey City/New Jersey
Employment typeFull-Time
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Job Description
- Req#: 25-00032
Employer Industry: IT Managed Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including health, vision, and dental insurance
- Health Savings Account (HSA) and 401K plan
- Paid time off and vacation policy
- Continuous learning program to enhance your skills
- Work in a collaborative environment focused on digital transformation
What to Expect (Job Responsibilities):
- Lead comprehensive data collection efforts to identify and catalog all tools, platforms, and software solutions used across the organization
- Develop and implement methodologies for evaluating tool effectiveness, utilization, and overlap
- Create detailed mapping of tools to business functions, identifying redundancies and opportunities for consolidation
- Establish metrics and KPIs to measure the effectiveness of tool rationalization initiatives
- Partner with IT, Finance, and Operations teams to analyze licensing costs, maintenance requirements, and total cost of ownership
What is Required (Qualifications):
- 5+ years of experience as a Business Analyst, with at least 3 years focused on technology assessment, tool rationalization, or IT portfolio management
- Strong understanding of IT infrastructure, software licensing models, and enterprise architecture principles
- Proven track record in data collection, analysis, and interpretation
- Expertise in process mapping, requirements gathering, and business process improvement
- Excellent project management skills with experience leading cross-functional initiatives
How to Stand Out (Preferred Qualifications):
- Experience with IT service management frameworks (ITIL, COBIT)
- Knowledge of cloud services and SaaS licensing models
- Familiarity with enterprise architecture frameworks
- Experience with cost optimization initiatives and vendor management
- Certifications in business analysis (CBAP, PMI-PBA) or project management (PMP, PRINCE2)
#ITManagedServices #BusinessAnalyst #CareerOpportunity #ContinuousLearning #DigitalTransformation
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