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Observability Business Analyst


PayCompetitive
LocationJersey City/New Jersey
Employment typeFull-Time

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  • Job Description

      Req#: 25-00032
      Employer Industry: IT Managed Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package including health, vision, and dental insurance
      - Health Savings Account (HSA) and 401K plan
      - Paid time off and vacation policy
      - Continuous learning program to enhance your skills
      - Work in a collaborative environment focused on digital transformation

      What to Expect (Job Responsibilities):
      - Lead comprehensive data collection efforts to identify and catalog all tools, platforms, and software solutions used across the organization
      - Develop and implement methodologies for evaluating tool effectiveness, utilization, and overlap
      - Create detailed mapping of tools to business functions, identifying redundancies and opportunities for consolidation
      - Establish metrics and KPIs to measure the effectiveness of tool rationalization initiatives
      - Partner with IT, Finance, and Operations teams to analyze licensing costs, maintenance requirements, and total cost of ownership

      What is Required (Qualifications):
      - 5+ years of experience as a Business Analyst, with at least 3 years focused on technology assessment, tool rationalization, or IT portfolio management
      - Strong understanding of IT infrastructure, software licensing models, and enterprise architecture principles
      - Proven track record in data collection, analysis, and interpretation
      - Expertise in process mapping, requirements gathering, and business process improvement
      - Excellent project management skills with experience leading cross-functional initiatives

      How to Stand Out (Preferred Qualifications):
      - Experience with IT service management frameworks (ITIL, COBIT)
      - Knowledge of cloud services and SaaS licensing models
      - Familiarity with enterprise architecture frameworks
      - Experience with cost optimization initiatives and vendor management
      - Certifications in business analysis (CBAP, PMI-PBA) or project management (PMP, PRINCE2)

      #ITManagedServices #BusinessAnalyst #CareerOpportunity #ContinuousLearning #DigitalTransformation

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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