• Job Description

  Req#: 2404-000400-01

  Introduction

  The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.

  Overview

  The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies. Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

  Function

  Administrative

  Summary

  Provides routine clerical support to the human resources team within the General Services Department. Also provides clerical support to division managers throughout the Department. Performs clerical duties such as filing, copying, preparing materials, scheduling interviews, and general assistance to the HR Manager and HR team. Note: This position is only eligible for CMS students graduating in June 2024. This is a partnership with CMS and the City of Charlotte to employ high school students, offering entry-level, upward mobility opportunities.

  Major Duties and Responsibilities

  Assists HR team and supervisor with a wide variety of general support functions including filing, copying and preparing materials. Utilizes computer software to complete data entry and research. Creates, files, and maintains records and documents. Assists with scheduling interviews and other clerical duties for department division managers. Prepares materials for job fairs and other recruitment related tasks. Works closely with supervisor on a broad array of HR-related functions including special projects and reports as needed. Cross-trains with HR staff as a back-up for payroll or other HR-related tasks. Assists with maintaining HR files. Types documents and creates materials. Keeps department intranet updated with HR-related content, links and resources. Maintains confidentiality of employee issues and records. Maintains knowledge of the City’s HR and general administrative policies and procedures. Ability to learn about the field of human resources including applicable policies and procedures. Performs other duties as required.

  Knowledge, Skills & Abilities

  Good customer service skills. Ability to work independently and as part of a team. Good communication skills (written and verbal). Knowledge of Microsoft Office products including Word, Excel, PowerPoint, and Teams. Ability to work with a wide variety of employees in a courteous and respectful manner. Good organization skills and attention to detail. Ability to understand and carry out oral and written directions. Competencies for success include: Self-Awareness, Communication Skills, Adaptability, and Approachability

  Preferred Qualification

  Familiarity with administrative and clerical procedures, methods and computer equipment and programs. Knowledge of principles and practices of basic recordkeeping and reporting.

  Minimum Qualifications

  High School Graduate (June 2024 in CMS) and one year of relevant work experience

  Conditions of Employment

  The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer.

  How To Apply

  Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

  Benefits

  The City of Charlotte provides a comprehensive benefits package to all employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace.

  In Conclusion

  If you have technical issues submitting your application, click here.

• About the company

  Charlotte is the most populous city in the US state of North Carolina.

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