• Job Description

  Req#: 25-27426

  Pay Rate: $18.00- $22.00/hr
  Hours: Monday to Friday, 8:00 AM - 5:00 PM
  Location: Waco, TX
  

  Responsibilities:

  • Serve as the primary customer contact for equipment support and service.
  • Perform basic device cleaning, troubleshooting, and part replacements.
  • Handle break-fix activities (70% of role).
  • Provide IP address support and printer driver installations.
  • Configure devices (IP setup, scanning templates, user access, etc.).
  • Apply software updates and escalate network issues as needed.
  • Manage onsite equipment, supplies, and inventory.
  • Track and report account and service activity.
  • Support remote troubleshooting and device monitoring.

  Requirements:

  • Ability to lift/move up to 50 lbs.
  • Strong customer service and communication skills.
  • Ability to multitask and work independently.
  • Basic troubleshooting and problem-solving skills.
  • 1-2 years of relevant experience in equipment and customer support.

  
  EDUCATION:
  Minimum High School diploma or equivalent
  
  
  Benefits: (employee contribution)
   Health insurance
   Health savings account
   Dental insurance
   Vision insurance
   Flexible spending accounts
   Life insurance
   Retirement plan
  
  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  
  #IND04

• About the company

  neteffects is one of St. Louis' leading IT Staffing companies and IT Recruiting firms. Neteffects provides talent, business process, & technology solutions consulting in St. Louis, Missouri & beyond. Better Mondays Start Here!

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