• Job Description

  Req#: ID3M2AbwX5vd
  About Surgimate:
  At Surgimate, we envision a world where surgical care coordination is effortless rather than a burden. We have built a market-leading digital health product and brand position, counting some of the most reputable surgical practices in the US among our customers. We are gearing up for a major expansion nationwide and looking for innovative & customer centric Mate's to join us!
  
  About the Role:
  
  As Onboarding Project Manager, you are responsible for managing the project cycle and delivering solutions that change the healthcare landscape. You are passionate about managing technological projects, a strong communicator, and have great organizational and interpersonal skills. The Project Manager must be collaborative with a penchant for problem-solving in a complex environment.
  
  The Onboarding Project Manager will report to our Senior Manager, Technical Services. The salary range for this position is $80,000- $95,000 annually based on candidate's experience, plus a performance incentivized bonus. This role is fully remote within the US and may include some travel for customer and team events.
  
  What You'll Do:
  
  • Manage end-to-end implementation projects, including project planning, resource allocation, timeline management, and risk assessment.
  • Collaborate with clients to gather project requirements and define clear project objectives and deliverables.
  • Develop and maintain detailed project plans, ensuring that project milestones are met on schedule.
  • Coordinate and communicate effectively with internal and external stakeholders to ensure alignment and project success and successful onboarding.
  • Conduct regular project status meetings, providing timely updates on project progress, risks, and issues.
  • Identify and mitigate project risks, proactively resolving any obstacles that may impact the project timeline or deliverables.
  • Provide training and support to customers during the implementation process, ensuring a smooth transition to the new system.
  • Own technical integration and interoperability:
  • Lead the technical integration process, ensuring seamless connectivity between Surgimate and other systems Customers are using.
  • Collaborate with the R&D, Customer Support and Implementations teams to resolve technical challenges and enhance interoperability.
  • Configure product builds during implementation:
  • Work hands-on to configure Surgimate product builds during the implementation phase.
  • Collaborate with the development team to address customization needs and ensure client satisfaction.
  • Continuously assess and improve the implementation process by identifying areas for optimization and implementing best practices.
  • Assist the customer with refining requirements and customize internal controls, configuration, and quality assurance.
  
  About You:
  
  Experience and Skills
  
  • Minimum 3-5 years of project management experience and 1 year implementing SaaS products; experience implementing digital health systems - advantage
  • IT or software development background
  • Experience working closely with clients
  • Effective communication and presentation skills, and the ability to successfully communicate with a variety of levels within an organization
  • Experience in Agile methodology - advantage.
  • PMP certification a plus
  • Outstanding (preferably native) English language skills
  
  Personal Qualities
  
  • Ability to work independently across multiple projects, and to meet deadlines
  • A keen eye for detail
  • A high level of organizational capability
  • Ability to rapidly grasp and apply complex business and technical concepts
  • Passion to provide the highest quality service to our customers
  
  Excellent communication and interpersonal skills
  
  Learn more about Surgimate:
  
  Our Product & Mission:
  
  At Surgimate, we are an enterprise SaaS company on a mission to change how healthcare practices coordinate the most important part of their business - surgery.
  
  Our Team:
  
  At Surgimate, we are a remote first team distributed across the US, India and Israel (Israel and India R&D Centers). We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly.
  
  Read more about our team & values here: https://www.surgimate.com/careers/
  
  Our Interview Process:
  
  Our interview process is thorough - aiming to ensure that each person that joins our team is the right fit and providing ample information for you to assess if Surgimate is the right fit for you, too.
  
  While the process may differ between teams and roles, you can generally expect the process to be:
  
  • Intro call with Recruiting (30 mins)
  • Workplace Insights Assessment via Big 5 (~20 mins)
  • Hiring Manager Interview (45 minutes)
  • Hiring Panel Interview
  • References & Background Check
  
  Our Benefits:
  
  Full time, US based team members can expect:
  
  • Competitive salary plus commissions/bonus, 401(k) with company match up to 4%
  • 100% employer covered medical, dental & vision plans for the employee through UHC. Plus, employer subsidized plans available for dependents.
  • FSA, Mental health & EAP programs, Long Term Disability and Life Insurance
  • Home Internet, Meal & Wellness allowances
  • Home Office Setup & Equipment (Mac or PC of your choice!)
  • Flexible Time Off:
  • 10 Holidays + 2 Holiday Eves
  • 18 days PTO, 18 days Sick Leave
  • Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)
  
  Our benefits may vary by country. Please ask your recruiting contact if you have any questions.
  
  Applicants must be authorized to work in the United States without sponsorship.

• About the company

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