athenahealth
Onboarding Senior Associate, Group
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Job Description
- Req#: R14438
Employer Industry: Healthcare IT Solutions
Why consider this job opportunity:
- Salary up to $133,000
- Opportunity for career advancement and growth within the organization
- Flexible work environment with options for remote work
- Collaborative and inclusive company culture with a focus on employee well-being
- Supportive benefits package including tuition assistance and employee resource groups
- Chance to make a positive impact on healthcare delivery and customer experience
What to Expect (Job Responsibilities):
- Lead customers through the necessary changes to successfully adopt athenaOne for their practices
- Guide stakeholders in understanding new processes, clarifying roles, and reinforcing desired behaviors
- Manage project activities across a portfolio of customers, ensuring timely and predictable delivery
- Communicate project status, risks, and changes to both internal teams and customers
- Maintain accurate documentation of project milestones and decisions to ensure alignment
What is Required (Qualifications):
- Bachelor’s degree strongly preferred in a related field
- 3–5 years of relevant professional experience, preferably in healthcare or a closely aligned industry
- Minimum one year of project management experience in complex, multi-stakeholder engagements
- Exceptional communication and interpersonal skills, with the ability to navigate conflicts
- Direct experience with revenue cycle management at a healthcare-related practice is a strong plus
How to Stand Out (Preferred Qualifications):
- Experience in an established dental practice or adjacent company
- Knowledge of electronic medical records (EMR) systems
- Proven ability to foster trust-based relationships with cross-functional teams
- Background in client services or strategic onboarding functions
- Familiarity with healthcare IT solutions and implementation processes
#HealthcareIT #ProjectManagement #CustomerSuccess #RemoteWork #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
athenahealth, Inc. is a private American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States.
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