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Onboarding Specialist
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Job Description
- Req#: 7315825
Employer Industry: Cybersecurity Solutions
Why consider this job opportunity:
- Salary up to $140,000 (base plus bonus)
- Competitive compensation package including stock options and annual performance-based incentives
- Unlimited PTO and parental leave, promoting work-life balance
- Opportunities for professional development and tuition reimbursement
- Recognition as a "Best Workplace" and "Most Innovative Company" enhances workplace culture
- Collaborative environment with a focus on diversity and inclusion
What to Expect (Job Responsibilities):
- Lead client onboarding and implementation engagements, optimizing the use of SecurityScorecard products and services
- Collaborate with clients to provide training and develop onboarding materials and sessions
- Manage project timelines, milestones, and deliverables to ensure on-time and under-budget execution
- Conduct product demonstrations to both internal and customer audiences
- Gather client feedback and work with Product and Engineering teams to address any reported issues
What is Required (Qualifications):
- 2+ years of experience in onboarding, customer success, sales, solutions architecting, or consulting within cybersecurity or SaaS platforms
- Proficiency with business operations and productivity software such as G Suite, Salesforce, and Zendesk
- Excellent communication and presentation skills
- Highly organized and self-motivated, with the ability to interact with C-Suite and technical personnel
- Leadership skills are a plus
How to Stand Out (Preferred Qualifications):
- Experience in delivering B2B SaaS software onboarding and implementations
- Knowledge of Cybersecurity concepts and Third-Party Risk Management
- Familiarity with industry challenges, trends, and competitive landscape
- Business or technical consulting experience for enterprise-level clients
- Understanding of software development and cloud technologies, including API concepts and AWS
#Cybersecurity #OnboardingSpecialist #CustomerSuccess #SaaS #CareerGrowth #DiversityAndInclusion
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