NHS
Operational Support Manager
This job is now closed
Job Description
- Req#: C9184-25-1053?language=en&page=69&sort=publicationDateDesc
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
- Educated to degree level or have equivalent experience.
- Can demonstrate working background in managing a team.
- Advanced working knowledge of Microsoft Office.
- Demonstrative experience within a management role, ideally within the NHS, monitoring and managing performance, development and overseeing compliance with organisational policies and performance indicators.
- Educated to degree level or have equivalent experience.
- Can demonstrate working background in managing a team.
- Advanced working knowledge of Microsoft Office.
- Demonstrative experience within a management role, ideally within the NHS, monitoring and managing performance, development and overseeing compliance with organisational policies and performance indicators.
Job summary
The role will be required to provide day to day management, recruitment and leadership to administration teams at Yeovil District Hospital (YDH).The team member will be expected to work across both acute sites (Musgrove Park Hospital) at times as the need arises.The post holder will provide operational support to the Senior Operational Manage to include responding to PALS concerns, undertaking demand and capacity reviews, scheduling theatre and outpatient activity.
Main duties of the job
Deal with patient, relative, GP and colleague queries or issues which administration teams are unable to resolve.Implement changes to procedures for policies, guidelines, protocols and Standard Operating Procedures (SOPs) within own area of work..Produce detailed information as requested to support preparation of business cases, identifying priorities and improvements for service delivery.Check and sign off employee time sheets for additional hours, sending queries to the service manager.Provide supervision and directly manage administration staff.Participate in team and Trust meetings as requested.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
26 June 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£31,049 to £37,796 a year Pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Part-time
Reference number
184-OL-OR-2854
Job locations
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
Job descriptionJob description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Qualifications
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
Employer's website
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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