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Job Description
- Req#: 5001123491706
- Assess needs in relation to established business priorities with subject matter experts and develop alternative technical solutions; advise on options, risks, cost versus benefits, and impact on other business processes and system priorities.
- Communicate with assigned functional teams regularly on areas financial and statistical issues and trends, providing supportive analysis of ongoing performance. This included regular written analysis on the current and future performance of assigned business units.
- Assist in maintaining company-wide scorecards and dashboards, identifying data collection points, developing data collection tools, and training functional owners on data collection.
- Identify and implement internal controls and process improvements to increase quality, efficiency, and reduce costs; ensure adherence to company policies and procedures.
- Facilitate the development of solutions that combine knowledge of particular business processes and issues.
- Performance system testing.
- Provides prompt, courteous, and excellent customer service to internal and external customers. This included an obligation to actively cooperate and interact with other departments to advance the overall interest of LTCG. Demonstrates effective communication and attention skills and uses appropriate lines of authority.
- Provides input to improve operational efficiencies.
- Other duties as assigned.
- BA/BS or 3 to 5 years of insurance industry experience.
- Excellent verbal and written communication skills.
- Experience presenting in both large and small group formats.
- Extensive experience with Microsoft Office
illumifin is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary long-term care databases.
The Operations Analyst position will play a key role in providing analytical support and review to develop solutions and improvements to operational areas within the company.
OPERATIONS ANALYST RESPONSIBILITIES
The base salary range for this position is from $50,000-$55,000 depending on experience and qualifications.About the company
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