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Job Description
- Req#: 27F91B0143
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Competitive salary plus bonus incentives
- Unlimited paid time off for a healthy work-life balance
- Opportunities for team bonding and two annual off-site events
- Perks and stipends available for remote working
- Commitment to employee training and career advancement
- Comprehensive benefits package including dental, vision, health, and life insurance
What to Expect (Job Responsibilities):
- Manage client setup and configuration requirements during onboarding and implementation
- Collaborate with Customer Success Managers to support client retention and ensure high-quality results
- Own and deliver monthly client reporting packages, ensuring accuracy and timeliness
- Monitor client EDI transactions and proactively identify, troubleshoot, and address errors
- Maintain CRM with critical client information to ensure accuracy and accountability
What is Required (Qualifications):
- Bachelor's degree in business, healthcare, data analytics, or a related field
- 1-3 years of experience in operations, business analysis, customer success/support operations, or a related field, preferably in healthcare technology or SaaS
- Strong analytical skills with experience in tools like Excel and Google Sheets
- Highly organized and detail-oriented with the ability to manage multiple priorities
- Clear communicator able to collaborate effectively across teams and work directly with clients
How to Stand Out (Preferred Qualifications):
- Familiarity with healthcare technology, prior authorizations, or SaaS implementations
- Exceptional recent graduates may be considered on a case-by-case basis
#HealthcareTechnology #OperationsAnalyst #CareerGrowth #RemoteWork #EmployeeBenefits
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