Sanlam

Operations Facilitator


PayCompetitive
LocationWindhoek/Khomas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 27168

      Who are we?

      Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.

      What will you do?

      Responsible for managing various aspects of facility operations, ensuring that all locations are maintained to the highest standards. This role involves liaising with vendors, conducting branch visits for inspections, overseeing production in the printing room, and ensuring compliance with health and safety regulations.

      What will make you successful in this role?

      1. Vendor Management:

      • Act as liaison between the company and external vendors
      • Monitor vendor performance and address any issues that arise

      2. Branch Visits and Office Inspections:

      • Conduct regular visits to various branches to perform basic checks on facilities
      • Assess the condition of equipment and infrastructure, reporting any maintenance need
      • Ensure that all branches comply with corporate standards and policies
      • Ensure all IT equipment is operational and resolve any problems
      • Report back on concerns or problems in the IT environment
      • Ensure all branch devices have the relevant security installed and patched

      3. Printing Room Oversight:

      • Overview of the operations of the printing room, ensuring efficient production processes
      • Coordinate with staff to meet printing deadlines while maintaining quality control
      • Implement best practices for workflow optimisation in the printing area

      4. Contractor Coordination:

      • Work closely with contractors for maintenance and repair projects across branches
      • Schedule and oversee contractor work to ensure timely completion of projects
      • Review contractor invoices for accuracy before processing payments

      5. Health and Safety Compliance:

      • Conduct regular health and safety checks at all facilities and ensure compliance
      • Develop and implement safety protocols in collaboration with relevant stakeholders

      6. Basic Maintenance:

      • Perform routine maintenance checks on equipment used within facilities and IT
      • Identify potential issues early on to prevent costly repairs or downtime
      • Maintain an inventory of supplies necessary for basic maintenance tasks

      7. Safety and Compliance Monitoring:

      • Ensure adherence to regulations regarding workplace safety
      • Prepare reports on compliance status for management review

      8. Travel Requirements:

      • Regularly travel to various branch locations as needed (valid driver’s license required)

      Qualification and Experience

      Diploma or Degree in Logistics or a related field; OR alternatively
      Grade 12 plus minimum 2 years working experience in facilities or related area
      Two (2) years IT support experience will be an added advantage
      A Valid Namibian Driver’s Licence is a requirement

      Knowledge and Skills

      Strong communication skills, both verbal and written
      Physical Demands: Office/ Field position
      Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
      Work Environment: This position may require physical activity including walking through facilities, lifting light objects, or standing for extended periods. The role may also involve exposure to varying environmental conditions depending on branch locations

      Personal Attributes

      Plans and aligns - Contributing independently
      Interpersonal savvy - Contributing independently
      Communicates effectively - Contributing independently
      Optimises work processes - Contributing independently

      Build a successful career with us

      We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

      Core Competencies

      Being resilient - Contributing independently
      Collaborates - Contributing independently
      Cultivates innovation - Contributing independently
      Customer focus - Contributing independently
      Drives results - Contributing independently

      Turnaround time

      The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

      Our commitment to transformation

      The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. The Group's Employment Equity plan and targets will be considered as part of the selection process.

  • About the company

      As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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