• Job Description

  Req#: R-108851

  Job Posting:

  Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

  Ferguson is now hiring an Operations Manager to lead business operations based out of our Meridian, Idaho location! This position covers a territory encompassing Southern Idaho, including Boise, Twin Falls and Idaho Falls as well as Kalispell & Billings, Montana and will require traveling to different locations throughout the month and occasional overnight travel. Join us in shaping the success of our operations in the Idaho and Montana regions!

  Business Accountabilities and Operational Management:

  • This role reports directly to the General Manager of Idaho Waterworks Business Unit.

  • Has direct or indirect responsibility for the formal supervision of at least three (3) associates.

  • Supports enterprise business and sales objectives through effective and efficient management

  • Act as a strategic partner on the leadership team and liaison among different departments to improve operation results

  Responsibilities:

  • Implement and maintain company policies for the Waterworks business unit you support.

  • Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, site selection, facility design, and customer satisfaction.

  • Manage the internal audit process to ensure compliance with organizational standards.

  • Identify and implement process improvements based on experience and findings.

  • Develop and recommend specific courses of action based on analysis of data to ensure we are striving toward proper data driven decisions.

  • Maintain the safety and security of the Branch in accordance with OSHA standards and enforce all policies, rules, regulations, and procedures set by the organization.

  • Support the development of branch managers, as well as other operations managers, through coaching and mentoring opportunities.

  • Lead associates, implement processes, and policies to profitably, maintain and grow market share, sustain customer loyalty, and provide opportunities for growth.

  • Identify new opportunities for cost savings.

  • Facilitate and develop SOPs for the business unit.

  • Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team.

  • Conduct regular associate and branch leadership meetings to ensure we are fostering a change champion culture.

  • Represent the organization to customers, associates and leadership as needed.

  • Grow market operationally through facility additions, changes, and HR moves to promote growth.

  • Facility management and approval of maintenance needs or changes for business and market needs.

  • Business Process Review to manage locations to meet company goals in accordance to process and inventory requirements.

  • Advise and support business unit, district, waterworks division and company initiatives.

  Qualifications:

  • 3-5 years management / leadership experience coupled with handling inventory and operational tasks.

  • Able to provide expert advice, coaching and counseling.

  • Advanced ability to organize and prioritize work.

  • Ability to develop and deliver effective presentations to groups at multiple levels of the organization (associates, branch leaders, GMs, etc).

  • Proven ability to lead and motivate individuals and teams.

  • Proficient in Microsoft Office software (Outlook, Teams, Word, Excel, PowerPoint, Access, etc.).

  • Ability to interact cordially and professionally with others at all levels of the organization.

  • Ability to effectively use Ferguson's inventory and logistics system (Trilogie).

  • Ability to multi-task and effectively lead through stressful situations.

  Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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  Pay Range:

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  $3,918.60 - $8,621.80

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  Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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  This role is Bonus or Incentive Plan eligible.

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  The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

  Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

  Equal Employment Opportunity and Reasonable Accommodation Information

• About the company

  S distributor of plumbing supplies, PVF, waterworks and fire and fabrication products.

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