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Job Description
- Req#: M0042-25-0611?language=en&page=350&sort=publicationDateDesc
- Registered Mental Health Nurse or Equivalent Qualification E.G Social Work, OT etc
- Extensive experience of working in a in a leadership/managerial position.
- Evidence of post registration or further professional
- Evidence of ongoing professional development.
- A degree or equivalent in leadership and management.
- A Leadership / Management Qualification (or equivalent experience)
- Experience of working with service users in the health/ social care field.
- Experience of leading on, implementing and monitoring a service development/change initiative.
- Experience of actively working as part of a MDT in order to achieve shared goal.
- Experience of managing staff performance and disciplinary issues efficiently.
- Experience of maintaining quality standards in ones own work and encouraging others to do so in theirs.
- Experience of commitment to service user involvement.
- Awareness of Key Performance indicators to support the achievement
- of local and national targets.
- Knowledge of equal opportunities legislation.
- Awareness of policies and procedures in relation to confidentiality, information sharing and safeguarding.
- Budgetary management.
- Registered Mental Health Nurse or Equivalent Qualification E.G Social Work, OT etc
- Extensive experience of working in a in a leadership/managerial position.
- Evidence of post registration or further professional
- Evidence of ongoing professional development.
- A degree or equivalent in leadership and management.
- A Leadership / Management Qualification (or equivalent experience)
- Experience of working with service users in the health/ social care field.
- Experience of leading on, implementing and monitoring a service development/change initiative.
- Experience of actively working as part of a MDT in order to achieve shared goal.
- Experience of managing staff performance and disciplinary issues efficiently.
- Experience of maintaining quality standards in ones own work and encouraging others to do so in theirs.
- Experience of commitment to service user involvement.
- Awareness of Key Performance indicators to support the achievement
- of local and national targets.
- Knowledge of equal opportunities legislation.
- Awareness of policies and procedures in relation to confidentiality, information sharing and safeguarding.
- Budgetary management.
Job summary
Are you looking for your next step in your career?
NHS Professionals are looking for an Operations Manager to work with us at Woodlands Hospital.
The Operational Manager is responsible for the day-to-day operational management of the Woodlands Hospital Older Adult Inpatient service in Salford. They will achieve this through effective management and oversight of performance, finance, patient flow and the workforce.
The Operational Manager will support the Quality Matron, Service Manager and wider team to deliver clinical leadership, ensuring the delivery of safe, effective high quality clinical care and consistent achievement of care standards.The post holder will provide clinical leadership and operational management to each of the functional inpatient wards and provide and direction for staff in maintaining clinical and non-clinical standards of care and in implementing service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded. The post holder will be visible and accessible to staff and service users acting as a role model and champion for recovery and change.
Main duties of the job
To be responsible for the operational management and clinical leadership of services within designated area of responsibility.
To provide effective line management for identified staff members/ work streams within the service while promoting a positive and therapeutic culture at all times.
The post holder will display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times.
Ensure that human resources are efficiently deployed within identified areas and to be responsible for recruitment and retention within designated areas of responsibility.
To work closely with partner organisations to ensure high quality delivery of services.
Responsible for overseeing budgets, ensuring appropriate management and control is in place and expenditure is within agreed limits in order to achieve budgetary balance.
In conjunction with the relevant HR staff, develop strategies to ensure the teams achieve a workforce capable of delivering quality recovery focused services and that the workforce is competent, confident and safe in the delivery of patient/service user treatment options in order to maximise recovery outcomes.
In conjunction with the Service Manager and Quality Matron, review and monitor the inpatient wards.
About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.
Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want
Details
Date posted
20 May 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
£28.87 an hour
Contract
Fixed term
Duration
3 months
Working pattern
Full-time
Reference number
M0042-25-0611
Job locations
Woodlands Hospital
Peel Lane
Worsley
Manchester
M28 0FE
Job descriptionJob description
Job responsibilities
To be responsible for the operational management and clinical leadership of services within designated area of responsibility.
To provide effective line management for identified staff members/ work streams within the service while promoting a positive and therapeutic culture at all times.
The post holder will display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times.
Ensure that human resources are efficiently deployed within identified areas and to be responsible for recruitment and retention within designated areas of responsibility.
To work closely with partner organisations to ensure high quality delivery of services.
Responsible for overseeing budgets, ensuring appropriate management and control is in place and expenditure is within agreed limits in order to achieve budgetary balance.
In conjunction with the relevant HR staff, develop strategies to ensure the teams achieve a workforce capable of delivering quality recovery focused services and that the workforce is competent, confident and safe in the delivery of patient/service user treatment options in order to maximise recovery outcomes.
In conjunction with the Service Manager and Quality Matron, review and monitor the inpatient wards.
Ensure that appropriate mechanisms are in place within teams and work streams to monitor performance against service, network and Trust objectives and directly influence positive change whenever this is required.
Responsible for ensuring that all staff receive an annual IPDR in accordance with GMMH policy.
Ensure that managerial and clinical/professional supervision is implemented in accordance with GMMH policy.
Responsible for managing complex and sensitive professional/clinical competency and capability issues and for the implementation of any resultant actions for the individual or service (in conjunction with HR and relevant policies and procedures).
Work in partnership with others to develop local strategies that support the service to meet any national agenda specific goals.
Contribute to the development of local business plans and the delivery of key performance targets.
To contribute to policy and procedure development within the service, taking responsibility for the implementation of all policies and procedures within the service and reporting and highlighting any gaps in practice.
Work with the ward managers, urgent care and community services to support patient flow and timely discharges. This includes liaising with commissioners, and other agencies.
Recognise and value diversity in the workforce, by promoting anti-discriminatory behaviour and delivering an equitable culture, positively challenging any gaps in the service.
Undertake the case manager role as identified (wards, teams and work streams) in complaints and investigations in accordance with Trust policy and local guidelines.
Deputise for the Service Manager in their absence.
Undertake any other relevant duties as identified by the Service Manager.
Attend the relevant Senior Leadership Team meeting, contributing positively and effectively to the meeting.
Participation in a relevant on-call rota as needed.
Clinical and Risk Management / Development
To work with senior clinical staff to ensure risk assessments and management plans are in place and up to date.
Promote the Mental Health Act Code of Practice and ensure compliance with the Mental Health Act requirements.
Monitor incidents, themes and lessons learned, share learning across the service.
Undertake serious incident review briefings, chair RCAs as appropriate and participate in PIRs as requested in accordance with identified time frames.
Quality
Ensure the highest standard of care and performance within available resources, and ensure systems are in place to monitor this.
Take appropriate and reasonable measures to review where necessary.
Have local oversight of all relevant CQUIN/CQC inspections and performance measures within the service.
Assure self of quality by carrying out audits, and establish processes with ward and team managers regarding the monitoring of performance. Take appropriate measures where necessary to improve performance.
Support service user and carer involvement through working with service/user and carer leads to champion service user/carer collaboration with all service developments. This includes identifying ways of involving them in recruitment, training, induction of staff, service development and service evaluation.
Address any concerns raised through complaints and lessons learned.
Evaluate the efficiency and effectiveness of staff interventions through the monitoring of procedures and practices.
To promote high standards of quality in corporate and clinical recording ensuring information is always recorded accurately, appropriately and kept up to date.
In conjunction with the Service Manager and Head of Operations, identify the resources needed to meet the individual needs of service users/carers.
Responsible for monitoring overseeing the budget and to ensure appropriate controls are in place and expenditure is within agreed limits.
Support the Service Manager, Business Manager and Trust Accountants in annual budget setting, financial planning etc.
Personal Development
To take responsibility for own appraisal, objective setting and personal development planning in order to support innovative ideas and the improvement of services and care.
In collaboration with Line Managers, facilitate the development of a Life Long Learning culture encouraging shared learning opportunities across multidisciplinary teams.
Support staff development through induction, appraisal, personal development, including clinical supervision reflective practice and peer review.
Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
Commitment to own Continuous Professional Development.
Health, Safety and Security
Take reasonable care of the health and safety of self and others, recognising persons who may be affected by your acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety regulations.
Work with the Trust Health and Safety and Clinical Risk Managers to implement risk management policy, ensuring that systems are in place to identify actual or potential risk to patients, relatives/carers and actions to minimise risk are implemented.
Contribute to the management of risks and to report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public.
To ensure health and safety issues are reported for inclusion in the service Risk Register and action plans implemented as appropriate.
Support the ward managers and Quality Matron to maintain the standards of the ward environment using PLACE, health and safety and infection control standards.
Ensure all staff have completed their mandatory training and are up to date with all other trust measures, in conjunction with the ward or team manager.
Alongside the Quality Matron, ensure the implementation of local/remedial action plans where appropriate/allocated to address identified gaps.
Ensure that the local fire procedure and risk assessment is followed and up to date.
Play an integral part in ensuring safeguarding of children and adults policies and guidance are adhered to and form the basis of good practice across the service.
Comply with legislation, policies and procedures and identify any gaps in the service.
To avoid unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all stakeholders.
To access only information (where paper, electronic or in another media) which is authorised as part of the duties of your role.
To ensure day to day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling, saving energy, minimising water usage and reporting electrical faults, water leakages, or other environmental concerns to the facilities department or their line manager.
Job responsibilities
To be responsible for the operational management and clinical leadership of services within designated area of responsibility.
To provide effective line management for identified staff members/ work streams within the service while promoting a positive and therapeutic culture at all times.
The post holder will display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times.
Ensure that human resources are efficiently deployed within identified areas and to be responsible for recruitment and retention within designated areas of responsibility.
To work closely with partner organisations to ensure high quality delivery of services.
Responsible for overseeing budgets, ensuring appropriate management and control is in place and expenditure is within agreed limits in order to achieve budgetary balance.
In conjunction with the relevant HR staff, develop strategies to ensure the teams achieve a workforce capable of delivering quality recovery focused services and that the workforce is competent, confident and safe in the delivery of patient/service user treatment options in order to maximise recovery outcomes.
In conjunction with the Service Manager and Quality Matron, review and monitor the inpatient wards.
Ensure that appropriate mechanisms are in place within teams and work streams to monitor performance against service, network and Trust objectives and directly influence positive change whenever this is required.
Responsible for ensuring that all staff receive an annual IPDR in accordance with GMMH policy.
Ensure that managerial and clinical/professional supervision is implemented in accordance with GMMH policy.
Responsible for managing complex and sensitive professional/clinical competency and capability issues and for the implementation of any resultant actions for the individual or service (in conjunction with HR and relevant policies and procedures).
Work in partnership with others to develop local strategies that support the service to meet any national agenda specific goals.
Contribute to the development of local business plans and the delivery of key performance targets.
To contribute to policy and procedure development within the service, taking responsibility for the implementation of all policies and procedures within the service and reporting and highlighting any gaps in practice.
Work with the ward managers, urgent care and community services to support patient flow and timely discharges. This includes liaising with commissioners, and other agencies.
Recognise and value diversity in the workforce, by promoting anti-discriminatory behaviour and delivering an equitable culture, positively challenging any gaps in the service.
Undertake the case manager role as identified (wards, teams and work streams) in complaints and investigations in accordance with Trust policy and local guidelines.
Deputise for the Service Manager in their absence.
Undertake any other relevant duties as identified by the Service Manager.
Attend the relevant Senior Leadership Team meeting, contributing positively and effectively to the meeting.
Participation in a relevant on-call rota as needed.
Clinical and Risk Management / Development
To work with senior clinical staff to ensure risk assessments and management plans are in place and up to date.
Promote the Mental Health Act Code of Practice and ensure compliance with the Mental Health Act requirements.
Monitor incidents, themes and lessons learned, share learning across the service.
Undertake serious incident review briefings, chair RCAs as appropriate and participate in PIRs as requested in accordance with identified time frames.
Quality
Ensure the highest standard of care and performance within available resources, and ensure systems are in place to monitor this.
Take appropriate and reasonable measures to review where necessary.
Have local oversight of all relevant CQUIN/CQC inspections and performance measures within the service.
Assure self of quality by carrying out audits, and establish processes with ward and team managers regarding the monitoring of performance. Take appropriate measures where necessary to improve performance.
Support service user and carer involvement through working with service/user and carer leads to champion service user/carer collaboration with all service developments. This includes identifying ways of involving them in recruitment, training, induction of staff, service development and service evaluation.
Address any concerns raised through complaints and lessons learned.
Evaluate the efficiency and effectiveness of staff interventions through the monitoring of procedures and practices.
To promote high standards of quality in corporate and clinical recording ensuring information is always recorded accurately, appropriately and kept up to date.
In conjunction with the Service Manager and Head of Operations, identify the resources needed to meet the individual needs of service users/carers.
Responsible for monitoring overseeing the budget and to ensure appropriate controls are in place and expenditure is within agreed limits.
Support the Service Manager, Business Manager and Trust Accountants in annual budget setting, financial planning etc.
Personal Development
To take responsibility for own appraisal, objective setting and personal development planning in order to support innovative ideas and the improvement of services and care.
In collaboration with Line Managers, facilitate the development of a Life Long Learning culture encouraging shared learning opportunities across multidisciplinary teams.
Support staff development through induction, appraisal, personal development, including clinical supervision reflective practice and peer review.
Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.
Commitment to own Continuous Professional Development.
Health, Safety and Security
Take reasonable care of the health and safety of self and others, recognising persons who may be affected by your acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety regulations.
Work with the Trust Health and Safety and Clinical Risk Managers to implement risk management policy, ensuring that systems are in place to identify actual or potential risk to patients, relatives/carers and actions to minimise risk are implemented.
Contribute to the management of risks and to report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors or members of the public.
To ensure health and safety issues are reported for inclusion in the service Risk Register and action plans implemented as appropriate.
Support the ward managers and Quality Matron to maintain the standards of the ward environment using PLACE, health and safety and infection control standards.
Ensure all staff have completed their mandatory training and are up to date with all other trust measures, in conjunction with the ward or team manager.
Alongside the Quality Matron, ensure the implementation of local/remedial action plans where appropriate/allocated to address identified gaps.
Ensure that the local fire procedure and risk assessment is followed and up to date.
Play an integral part in ensuring safeguarding of children and adults policies and guidance are adhered to and form the basis of good practice across the service.
Comply with legislation, policies and procedures and identify any gaps in the service.
To avoid unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all stakeholders.
To access only information (where paper, electronic or in another media) which is authorised as part of the duties of your role.
To ensure day to day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling, saving energy, minimising water usage and reporting electrical faults, water leakages, or other environmental concerns to the facilities department or their line manager.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Qualifications
Essential
Desirable
Experience
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
NHS Professionals Limited
Address
Woodlands Hospital
Peel Lane
Worsley
Manchester
M28 0FE
Employer's website
Employer details
Employer name
NHS Professionals Limited
Address
Woodlands Hospital
Peel Lane
Worsley
Manchester
M28 0FE
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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