• Job Description

  Req#: C9392-24-0421?language=en&page=253&sort=publicationDateDesc

  Job summary

  As we strive for continued improvement and excellence we have an exciting opportunity for an inspirational leader to join our senior leadership team as Operations Manager for Children and Young People. Your contributions will be fundamental in shaping the future of RNOH.

  As the Operations Manager, you will play a critical role in shaping the future of Children and Young People services within our Trust. We are seeking someone who is skilled at building and sustaining internal and external relationships. You will work closely with clinical leaders, operational teams and external partners to drive excellence, innovation and patient-centred care.

  The successful candidate will work closely with the leadership team to provide demonstrable assurance that they can manage the service in achieving the agreed key performance indicators across all the key domains of elective standards, quality, workforce and finance. You will provide operational support in the delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.

  In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

  Main duties of the job

  As Operations Manager for CYP you are accountable to the Divisional Director for the effective and efficient day to day management of the service, delivering patient care to the highest levels of safety and quality, meeting all national and local performance criteria and targets, whilst operating within agreed financial parameters.

  You will need to be a visible leader working in collaboration with key stakeholders to ensure excellent clinical outcomes, achievement of KPIs and excellent levels of engagement, creating a working environment that empowers staff to achieve optimal performance.

  About us

  At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

  • Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
  • Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
  • Ranked #1 among all Acute Specialist Trusts for "We work flexibly."

  At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.

  Joining our organisation means enjoying a wide range of staff benefits, including:

  • 24/7 access to wellbeing support through our Employee Assistance Programme.
  • A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
  • A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
  • Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

  At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.

  Date posted

  17 September 2024

  Pay scheme

  Agenda for change

  Band

  Band 8b

  Salary

  £67,950 to £78,028 a year On-call rota including weekends & bank holidays as required

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  392-RNOH-990

  Job locations

  Stanmore and Bolsover as required

  Stanmore

  HA7 4LP

  
  

  Job description

  Job responsibilities

  The successful candidate will contribute to the development, delivery and translation of Divisional and Trust clinical service strategies, objectives and the development and implementation of business plans and service developments.

  Service Delivery and Improvement: Collaborate with key stakeholders to develop and implement the CYP and Trust strategy.

  Performance Management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. You will collaborate with clinical teams to ensure high-quality care delivery.

  Management of People: Through your compassionate leadership style you will manage operational staff and multidisciplinary teams within CYP ensuring that staff are equipped with the skills and tools that they and the Trust need to succeed.

  Financial Management: Ensure robust financial management systems and processes are in place, to optimally utilise service budgets and resources available and ensure that CYP achieves its service and financial targets working in partnership with colleagues.

  About us

  At the Royal National Orthopaedic Hospital (RNOH), were proud to be recognised as a global leader in our field and the UKs leading orthopaedic hospital. We have demonstrated some of the best performance nationally in our patient and staff experience surveys and have invested in key people, infrastructure and services to support our continued growth. Everything we have achieved and continue to achieve is testament to the continued commitment and dedication of our staff to our patients, the Trust and each other.

  As we embark on the next stage of our ambitious strategy delivery and implementation of an EPR, now has never been a better time to join us. To succeed in this role you will be a healthcare leader with significant senior operational management experience, innovative mind-set, proactive, reliable, influential, excellent communication skills and who leads with compassion.

  Our strategy is centred on four pillars enabling us to ensure our sustainability and our ability to continue delivering care to patients that is amongst the best in the world.

  Significantly grow in scale

  Increase efficiency

  Work through multiple partnerships

  Be a great place to work and receive care

  This is an exciting time to join RNOH. We look forward to hearing from you.

  Job description

  Job responsibilities

  The successful candidate will contribute to the development, delivery and translation of Divisional and Trust clinical service strategies, objectives and the development and implementation of business plans and service developments.

  Service Delivery and Improvement: Collaborate with key stakeholders to develop and implement the CYP and Trust strategy.

  Performance Management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. You will collaborate with clinical teams to ensure high-quality care delivery.

  Management of People: Through your compassionate leadership style you will manage operational staff and multidisciplinary teams within CYP ensuring that staff are equipped with the skills and tools that they and the Trust need to succeed.

  Financial Management: Ensure robust financial management systems and processes are in place, to optimally utilise service budgets and resources available and ensure that CYP achieves its service and financial targets working in partnership with colleagues.

  About us

  At the Royal National Orthopaedic Hospital (RNOH), were proud to be recognised as a global leader in our field and the UKs leading orthopaedic hospital. We have demonstrated some of the best performance nationally in our patient and staff experience surveys and have invested in key people, infrastructure and services to support our continued growth. Everything we have achieved and continue to achieve is testament to the continued commitment and dedication of our staff to our patients, the Trust and each other.

  As we embark on the next stage of our ambitious strategy delivery and implementation of an EPR, now has never been a better time to join us. To succeed in this role you will be a healthcare leader with significant senior operational management experience, innovative mind-set, proactive, reliable, influential, excellent communication skills and who leads with compassion.

  Our strategy is centred on four pillars enabling us to ensure our sustainability and our ability to continue delivering care to patients that is amongst the best in the world.

  Significantly grow in scale

  Increase efficiency

  Work through multiple partnerships

  Be a great place to work and receive care

  This is an exciting time to join RNOH. We look forward to hearing from you.

  Person Specification

  Communication & Relationship Skills

  Essential

  • -Broad understanding of the NHS and key policy issues which effect performance
  • -Ability to achieve effective team working within the service areas managed and across the organisation
  • -Partnership & collaborative working with internal and external stakeholders

  Knowledge, Training & Experience

  Essential

  • -Significant senior operational management experience, in the NHS or equivalent
  • -Evidence of continuing personal development

  Desirable

  • -Experience in working with Children's Services within the NHS

  Responsibility for financial & physical resources

  Essential

  • -History of CIP involvement and delivery
  • -Managing large and complex budgets

  Analytical & Judgement Skills

  Essential

  • -Numerate, IT literate, analytical and able to use business intelligence effectively.
  • -Used information to progress a business plan/ case

  Person Specification

  Communication & Relationship Skills

  Essential

  • -Broad understanding of the NHS and key policy issues which effect performance
  • -Ability to achieve effective team working within the service areas managed and across the organisation
  • -Partnership & collaborative working with internal and external stakeholders

  Knowledge, Training & Experience

  Essential

  • -Significant senior operational management experience, in the NHS or equivalent
  • -Evidence of continuing personal development

  Desirable

  • -Experience in working with Children's Services within the NHS

  Responsibility for financial & physical resources

  Essential

  • -History of CIP involvement and delivery
  • -Managing large and complex budgets

  Analytical & Judgement Skills

  Essential

  • -Numerate, IT literate, analytical and able to use business intelligence effectively.
  • -Used information to progress a business plan/ case

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Royal National Orthopaedic Hospital NHS Trust

  Address

  Stanmore and Bolsover as required

  Stanmore

  HA7 4LP

  
  

  Employer's website

  https://www.rnoh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Royal National Orthopaedic Hospital NHS Trust

  Address

  Stanmore and Bolsover as required

  Stanmore

  HA7 4LP

  
  

  Employer's website

  https://www.rnoh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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