• Job Description

  Req#: 24045570

  Job Description:

  Enterprise Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:
  This job is responsible for driving operational support across multiple locations/site. Key responsibilities include influencing site leadership to achieve and exceed key operating metrics, ensure rigorous reporting & inspection routines resulting in consistent operational execution. Job expectations include leading key initiatives, translate strategy into real-time operational deployments and proactively identify/respond to risk issues, make balanced decisions across people, process and technology. Incumbent may have staffing responsibility and engaged in performance management activities.

  Responsibilities:

  •Proactively leverage data, analysis and reporting to identify performance trends and enablement opportunities
  •Strong leadership and communication skills, able to influence with impact across the organization.
  •Ability to effectively coach team managers, gain followership through influence and drive positive results
  •Develop leaders through influence
  •Ability to balance multiple needs, requests and goals
  •Ability to work in fast paced environment with several competing priorities

  Required Qualifications:

  • 2-4 years of management experience

  • Exceptional written and verbal communications skills sufficient to professionally interact effectively with all levels of management

  • Demonstrated ability to handle multiple, concurrent business needs through appropriate prioritization and deliverable management.

  • Capable of executing independently in a fast-paced environment or as part of a team

  • Must be a self-starter who demonstrates a high level of initiative with the ability to coordinate projects such as associate training, communication plans, process and performance improvement efforts

  • Strong Relationship Management Skill-set

  • Presentation skills / Executive Presence

  • Process Performance Management

  • Business Operations Management

  • Results Oriented

  Desired Qualifications:

  • Ability to coach and develop others

  • Facilitation Experience

  • Strong analytical skills and experience with data management reporting

  • Reporting/Analysis experience

  • Project experience

  • Risk/Control experience

  • Extensive Experience in Claims or Fraud Detection

  • Knowledge of Regulatory Process

  • Talent Development

  • Critical Thinker

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Pay Transparency details

  US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

  Pay and benefits information

  Pay range

  $63,100.00 - $105,400.00 annualized salary, offers to be determined based on experience, education and skill set.

  Discretionary incentive eligible

  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

  Benefits

  This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

Notice