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Operations Specialist (Overnight)
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Job Description
- Req#: 5556675004
Employer Industry: Logistics and Freight Forwarding
Why consider this job opportunity:
- Hourly compensation range of $22 - $24
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Opportunities for professional training and education reimbursements
- Join a rapidly growing company that values teamwork and innovation
- Contribute to life-saving logistics and impactful operations
What to Expect (Job Responsibilities):
- Adapt to shifting critical tasks and roles as needed within the operations team
- Maintain a strong attention to detail to ensure accuracy in logistics processes
- Take ownership of shipments, ensuring end-to-end autonomy in handling
- Make quick and effective decisions to support time-sensitive logistics
- Deliver exceptional customer service by prioritizing customer satisfaction
What is Required (Qualifications):
- 1-3 years of customer service experience
- Experience managing a high volume of inbound and outbound phone calls
- Must be willing and able to work onsite at the employer's office in Carlsbad, CA
- Open availability is strongly preferred
How to Stand Out (Preferred Qualifications):
- Previous experience in a fast-paced logistics or operations environment
- Familiarity with time-critical logistics and customer service excellence
- Proven ability to remain calm and focused under pressure
- Strong problem-solving skills and innovative thinking
#Logistics #CustomerService #CareerOpportunity #HealthBenefits #Teamwork
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