Kansas City Embassy Suites - Atrium Hospitality

Operations Training Manager, Front Office

New

Pay$80000.00 - $90000.00 / year
LocationMyrtle Point/Oregon
Employment typeFull-Time
  • Job Description

      Req#: R46617
      Employer Industry: Hospitality Management

      Why consider this job opportunity:
      - Salary up to $90,000, based on experience and qualifications
      - Opportunity for career advancement, with 40% of management hires being internal promotions
      - Comprehensive health coverage, including medical, dental, and vision insurance
      - Paid time off and vacation benefits, along with exclusive discounts and programs
      - Flexible work environment with travel opportunities across the country
      - Chance to make a positive impact through community service and volunteer programs

      What to Expect (Job Responsibilities):
      - Design and deliver hands-on training to Front Desk teams, focusing on guest service and operational excellence
      - Act as a brand ambassador, ensuring associates embody the company’s values and guest experience standards
      - Audit front office interactions and provide coaching to improve service and resolve guest concerns
      - Utilize guest feedback and online reputation data to enhance training programs
      - Collaborate with HR and department leaders to onboard and develop new front desk associates

      What is Required (Qualifications):
      - 100% travel availability for providing support to hotel teams across the country
      - Minimum of 3 years of Front Desk and leadership experience
      - Experience with Hilton and Marriott brands preferred
      - Proficiency in Microsoft Office tools for training and performance tracking
      - A flexible, people-first mindset focused on coaching and service standards

      How to Stand Out (Preferred Qualifications):
      - Experience in coaching and developing teams in a hospitality setting
      - Familiarity with training program design and implementation
      - Strong understanding of guest service metrics and online reputation management
      - Ability to adapt to varied property needs and expectations

      #HospitalityManagement #CareerGrowth #TrainingOpportunity #TravelRequired #GuestServiceExcellence

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.