• Job Description

  Req#: 1258124
  !*!

  With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

  We are inviting applications for the role of Manager, Order to Cash

  We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~20 to 25 people.

  Responsibilities

  In this role, you'll be responsible for all the activities related to O2C domain

  • Validate the Purchase Order (PO) requests from to bill the order
  • Investigate discrepancies in the PO and invoices with disputes
  • Manage Order to Cash related to collections and dispute management, implement & adhere to strategy
  • Interaction with end customers via Calls and Emails for collecting pass due amounts
  • Meeting collections numbers/targets (monthly/ quarterly/ yearly)
  • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
  • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
  • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
  • Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution

  Qualifications we seek in you

  Minimum qualifications

  • B.Com graduation (MBA – Finance preferred)
  • Relevant work experience in Order to Cash

  Preferred qualifications

  • Very Good Written and Verbal Communication skills
  • Proficient in MS Office applications, especially in MS excel
  • SAP knowledge and experience in generating reports from SAP would be an added advantage

  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

• About the company

  Genpact is an American professional services firm headquartered in New York City, New York.

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