Remote Jobs
Outbound Call Center Rep
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Job Description
- Req#: R0602745
Employer Industry: Health Solutions
Why consider this job opportunity:
- Salary up to $26.93 per hour, with unlimited bi-weekly commission potential
- Comprehensive benefits including medical, dental, and vision plans starting on the 1st of the month after the start date
- Opportunity for career advancement and growth within the organization
- Flexible work environment with the option to work from home
- Supportive and collaborative workplace focused on employee well-being
What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to offer, explain, and schedule healthcare evaluations
- Follow approved scripts to ensure members understand terms and respond to objections professionally
- Meet daily productivity goals, including outbound calls and scheduled appointments
- Adjust, reschedule, and cancel appointments as requested by members or providers
- Monitor performance metrics and report any member complaints to management
What is Required (Qualifications):
- High School Diploma or equivalent preferred
- Minimum of 1 year of call center experience or 2+ years of general work experience
- Strong communication skills with a friendly and conversational demeanor
- Ability to adhere to a fixed daily schedule and meet performance metrics
- Proficient computer skills and ability to multitask using various systems
How to Stand Out (Preferred Qualifications):
- Previous experience in a high-volume outbound call center environment
- Familiarity with using auto dialers and scripts
- Persuasive skills with the ability to handle rebuttals professionally
#HealthSolutions #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
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