Remote Jobs
Outbound Call Center Rep - Remote
This job is now closed
Job Description
- Req#: 6298807003
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Starting hourly rate of $15.00, with unlimited bi-weekly commission potential
- Competitive benefits including medical, dental, and vision plans, with insurance starting the 1st of the month after the start date
- Bi-weekly pay with monthly commission bonus potential
- 401K, employee stock purchase program, and tuition reimbursement available
- Opportunity to work from home with provided equipment
- Supportive and inclusive work culture focused on improving lives
What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual healthcare evaluations
- Utilize 20+ approved scripts to ensure members understand terms and respond to objections professionally
- Meet daily productivity goals, including 300-400 outbound dials and 24 appointments set per day
- Adjust, reschedule, and cancel appointments as requested by members or providers
- Monitor performance metrics and report member complaints to the Member Engagement Manager
What is Required (Qualifications):
- High School Diploma or equivalent preferred
- 1+ year call center experience or 2+ years of general work experience required
- Previous outbound call center or high-volume experience in a metrics-driven environment preferred
- Strong communication skills with a friendly and conversational demeanor
- Ability to adhere to a fixed daily schedule and use multiple systems while making calls
How to Stand Out (Preferred Qualifications):
- Experience working in an outbound call center environment with an auto dialer
- Proven ability to treat all health plan members with professional courtesy
- Familiarity with HIPAA and other security and privacy guidelines
- Proficiency in the English language
#HealthcareServices #CallCenter #RemoteWork #CareerOpportunity #CommissionPotential
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