BASIC FUNCTIONS:
Under the direction of the Dean of Enrollment and Student Services, perform a variety of outreach duties including working with feeder high schools, feeder adult schools, government and community agencies, correctional education partners, and K-12 districts to promote Solano College programs and services and to increase enrollment. Assist potential and current students with applications, registration, financial aid, and connect potential and current students with other college support services. Serve as a primary contact for the community when requesting college tours and initial information regarding academic programs and student services. Coordinate outreach and in-reach events for potential and current students in support of recruitment and retention. Work closely with enrollment services, support programs, and academic programs, and research to remain current and knowledgeable.

DISTINGUISHING CHARACTERISTICS: The employee assigned to this class reports directly to the Dean of Enrollment and Student Services and performs specialized and complex work requiring previous experience in student services and outreach, and a demonstrated ability to be student centered with a focus on access, equity, success, and retention.Essential duties and responsibilities include the following. Other job-related duties may be assigned.

• Coordinate outreach activities including scheduling outreach visits, tabling at events, and identifying staff and faculty to participate in appropriate events.
• Provide general information and assistance in person and/or via phone and online to potential and current students, staff, faculty, administrators, and the public regarding applying to and enrolling at the college.
• Assist with in-reach and retention efforts throughout the college.
• Organize, coordinate, and distribute college publications to K-12 schools, community agencies and other locations within the district’s service area.
• Work with marketing staff to develop outreach materials for the college and for programs and services.
• Assist with start of the semester activities and events.
• Ensure that forms, handouts and other printed materials clearly and correctly outline current application, enrollment, financial aid processes and identify services.
• Work with K-12 schools and the community to connect with potential students and provide ongoing support needed to ensure thorough preparation for and successful enrollment at Solano College. Collaborate with college staff, school administrators, and faculty to coordinate outreach to local high school, middle school, and elementary school populations, and in the community in partnership with academic affairs, instructional programs, and student services.
• Assist in preparing promotional materials, correspondence, reports, applications, and other written materials related to school and community outreach. Provide and disseminate student services information.
• Identify and maintain campus information kiosks; work with Webmaster to ensure that current information is posted to college web pages.
• Advise students of pre-enrollment services including counseling, academic support, and other student services.
• Prepare and maintain a variety of records, reports, and files related to student outreach activities including application yields and enrollment yields; maintain confidentiality of student information and student records. Collect and compile statistical data for reports.
• Train and provide direction to student workers and temporary classified. Coordinate schedules and process student worker timesheets. Recruit and recommend student assistants to provide outreach support including assisting at special events, tabling and maintaining campus kiosks (postings).
• Use desktop publishing, word processing, database management, spreadsheet or other specialized software to create, develop, format, lay out, type, proofread, and prepare a variety of documents. Utilize standard office equipment and instructional media including Microsoft Word, Excel, Access, Outlook, Banner, website management, ASSIST, College Source and SARS grid.
• Maintain various records, files, logs and lists; enter data in computer databases and file paperwork as required. Perform other office duties including composing correspondence and written materials, establishing and maintaining filing systems; and operating a variety of office machines including computers, peripheral equipment, calculators and copiers.
• Attend to a variety of office administrative details such as coordinating materials, transmitting information, keeping reference materials up to date, maintaining equipment and arranging for repair, maintaining physical environment and condition of outreach materials, supplies and equipment.
• Expected to work evenings and/or weekends as needed at various sites including main campus, Vacaville Center, Vallejo Center and adjoining locations, Travis Air Force Base, California State Prison Solano and California Medical Facility Vacaville, and at community events.
• Perform other job related duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this announcement are representative of the knowledge, skill, and/or ability required. Significant time is spent away from the College at high schools, community centers, etc. Must be able to work independently, maintain professional standards of behavior, and provide transportation to off-campus sites. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:
Bachelor’s Degree from a regionally accredited institution AND
Two (2) years of outreach experience or promotional work involving public contact, OR
One (1) year of increasingly responsible experience in a related student services area.

OR

Associate degree from a regionally accredited college or university AND
Four (4) years of progressively responsible work experience in college admissions, OR
One (1) year of prior experience performing outreach in a college or university setting.

• Community college courses and curriculum preferred.
• Regulations governing the community college registration procedures.
• Basic Financial Aid information.
• Write information for reports or publications that conform to prescribed style and format.
• Read and explain SCC policies and procedures, state and federal laws, rules and guidelines, and community college curriculum, schedule, policies and procedures related to student services.
• Effectively present information and respond to questions from students, staff and the general public.
• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Solve practical problems and deal with variables in situations where only limited standardization exists.
• Use interpersonal skills including tact, patience, empathy, and courtesy.
• Coordinate multiple projects, set priorities, and meet deadlines.
• Effectively operate and maintain an orderly environment.
• Work within a complex, integrated database.
• Operate a computer and applicable software.
• Work independently with minimal supervision.
• Meet schedules and time lines.
• Establish and maintain cooperative and effective working relationships with others.
• Speak clearly and effectively in public.
• Demonstrate sensitivity to persons with diverse socio-economic, cultural, and ethnic backgrounds, including the disabled.
• Experience with planning, coordinating and organizing events and presentations.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties outlined in this classification, employees in this classification are regularly required to stand and sit for long periods of time, walk short distances on a regular basis, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, stoop or kneel or crouch to file, speak clearly and distinctly to answer telephones and to provide information; and hear and understand voices over the telephone and in person. Some employees in this classification are frequently required to travel to other District locations to attend meetings or conduct work.
• All employees assigned to this classification must regularly lift, carry and/or move objects weighing up to 30 pounds.
• Specific vision abilities required for positions assigned to this classification include close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

CERTIFICATES, LICENSES, REGISTRATION:

• Valid California driver's license.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The work assigned to this classification is typically performed in an office environment or various public or private locations where outreach activities may be conducted. While performing the duties of this classification, the employee regularly is exposed to extensive contact with students, frequent interruptions and the hazards of working with video display terminals. The work environment is moderately noisy.
• The employee in this assignment may work alone and be expected to facilitate large groups