Boston Medical Center
Overdose Helpline Operator, General Internal Medicine (per diem)
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Job Description
- Req#: 45418
Employer Industry: Addiction Services
Why consider this job opportunity:
- Salary up to $21.15 per hour
- Opportunity for career advancement and growth within the organization
- Flexible per diem schedule with remote work options
- Comprehensive benefits package including medical, dental, and vision coverage
- Access to ongoing training and professional development in crisis management and overdose prevention
- Chance to make a meaningful impact in the lives of individuals at risk of overdose
What to Expect (Job Responsibilities):
- Manage incoming calls from individuals seeking assistance for themselves or others
- Provide immediate guidance on overdose recognition and response, including administering naloxone
- Assess the severity of situations and identify potential overdose risks through effective communication
- Collaborate with emergency responders and healthcare professionals for timely intervention
- Document interactions accurately in the REDCap database
What is Required (Qualifications):
- Relevant lived experience with overdose, harm reduction, or substance use preferred
- Demonstrated crisis management skills with empathy and professionalism
- Excellent verbal communication skills to engage with diverse populations
- Strong commitment to confidentiality regarding caller information
- Comfortable using helpline software and communication platforms
How to Stand Out (Preferred Qualifications):
- Experience in a similar role within addiction services or crisis intervention
- Familiarity with harm reduction principles and practices
- Ability to work collaboratively in a team environment
- Knowledge of local resources for substance use treatment and support
- Flexibility and adaptability in high-pressure situations
#AddictionServices #CrisisIntervention #RemoteWork #CareerOpportunity #CompassionateCare
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Boston Medical Center is a non-profit 514-bed academic medical center in Boston, Massachusetts.
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