• Job Description

  Req#: 17451
  Employer Industry: Healthcare Technology
  
  Why consider this job opportunity:
  - Comprehensive Medical, Dental, and Vision coverages
  - Health Savings Accounts with employer funding
  - 401(k) Employer Match
  - Free services at any of our imaging centers for you and your immediate family
  - Dynamic cross-training and advancement opportunities in a team-focused environment
  - Opportunity to make a positive impact on patient care and clinical outcomes
  
  What to Expect (Job Responsibilities):
  - Conduct high-quality customer training (onsite or virtual) to maximize customer satisfaction and product adoption
  - Address customer complaints and support inquiries to enhance customer experience
  - Monitor and measure customer Net Promoter Scores (NPS) for service improvement
  - Gather customer feedback and communicate this to the customer success team
  - Act as the advocate for current and future customers within the organization
  
  What is Required (Qualifications):
  - Bachelor’s degree in a medical, pharmaceutical, or science field (or equivalent level of practical technical experience in radiology)
  - At least 3 years of working experience as a radiographer, application specialist, technologist, RIS, or PACS Administrator
  - Proficiency in advanced visualization software and knowledge of radiology workflows
  - Strong relationship-building skills and attention to detail
  - Ability to work independently (home office) and as a team player
  
  How to Stand Out (Preferred Qualifications):
  - Advanced clinical knowledge of diagnostics
  - Customer-centric mindset with a drive for understanding customer needs
  - Goal-oriented mindset combined with resilience in the face of setbacks
  - Effective educator, capable of training demanding customers
  - Strong interpersonal skills to engage with various stakeholders
  
  #HealthcareTechnology #CustomerSuccess #CareerOpportunity #TrainingProvided #PatientCare
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  RadNet is the national leader in outpatient imaging. Backed by 30 years of experience, we deliver high-quality, cost-effective solutions for all 353 centers in our network—and for our strategic partners.

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