• Job Description

  Req#: 87685BR

  Job Summary

  As the Paper Source and B&N Facilities Manager, you are responsible for all aspects of maintenance, repair and cap ex for over 100 Paper Source stores as well as a segment of Barnes & Noble locations. You ensure all work orders are reviewed for accuracy and need and follow up on work orders falling out of normal expectations. You will manage vendor performance through the use of scorecards and regularly scheduled work order status review meetings. You also manage vendors providing select services to all of your stores and ensure service levels are being met by contracts in place. Supports our service commitment to the field and other departments.
  
  An employee in this position can expect an annual starting rate of $100,000, depending on experience, seniority, geographic locations, and other factors permitted by law

  What You Do

  • Manages all facility needs including maintenance, repair, and cap ex for a select number of stores by collaborating with the vendors and other departments to ensure timely response times, updated work order notes, appropriate pricing via on-line facility work order system, ServiceChannel.
  • Respond and support of field requests for routine and emergency repairs, in ServiceChannel.
  • Reviews discretionary work requests for actual need and priority, based on years of facility and industry knowledge. When needed partners with your manager, AMs, RDs, and other departments and then issues proposal approvals.
  • Analyze reporting in ServiceChannel to identify trends (age, vendor, region, or district) looking for work orders that need extra attention from vendors or department. Proactively address issues by developing and implementing procedures in place or recommending improvements to such procedures.
  • Proactively create and review capital needs for all of your stores annually based on store status, determine priority, bid out, and award in a timely manner.
  • Conduct monthly calls with field management to review open work orders and escalated concerns by the stores. Completes store visits to determine their condition, possible future needs & to review recently completed capital projects. Provide face time with store managers and area managers. Review vendor performance and programs in the field and ask for their feedback.
  • Coordinate with other home office departments (Loss Prevention, Risk Management, Cafe, Accounting, etc.) on shared projects.
  • Along with the other RFMs, maintains the ServiceChannel work order system through ongoing updates of assets, scheduled services, store location notes, etc. Conducts meetings with ServiceChannel and provides training for stores, area managers, and other departments.
  • Conducts ongoing review of vendor programs via regular scheduled meetings and continuous communications.
  • Management of disaster recovery projects, small construction projects, and rollouts.
  • Liaison with building landlords for repairs, services, durable improvement allowances, etc.
  • Identify and raise new ideas for cost savings and strategies for approval by management.

  Knowledge & Experience

  • 3+ years of related experience required.
  • Strong communication skills, both written and verbal.
  • Ability to interact well with contractors, consultants, as well as landlords and internal business partners.
  • Possess strong project management skills and the ability to prioritize appropriately.
  • Strong organizational and time management skills.
  • Available evenings and weekends for emergencies.
  • Ability to manage multiple projects simultaneously, working in high volume capacity.
  • Solid decision-making skills based on changing conditions.
  • Integrity and trust, admits mistakes and is seen as a truthful individual.
  • Knowledge of lease process and documentation.
  • Working knowledge of Work, Power Point, Access and Outlook
  • Excellent knowledge of Excel
  • Understanding of mechanical systems such as HVAC, plumbing, fire protection, and vertical transportation

  Auto req ID

  87685BR

  Employment Type

  Full-Time

  City

  ANYWHERE USA

  State

  New York

  EEO Statement

  As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions—including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment—will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
  
  Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact (800) 799-5335. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003

  Job Category

  Facilities

• About the company

  Barnes & Noble, Inc., is an American bookseller.

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